<p>PART ONE: INTRODUCTION </p> <p>1. Introduction to Human Resource Management </p> <p>2. Equal Opportunity and the Law</p> <p>3. Human Resource Management Strategy and Performance</p> <p> </p> <p>PART TWO: RECRUITMENT, PLACEMENT, AND TALENT MANAGEMENT </p> <p>4. Job Analysis and the Talent Management Process </p> <p>5. Personnel Planning and Recruiting</p> <p>6. Employee Testing and Selection </p> <p>7. Interviewing Candidates</p> <p> </p> <p>PART THREE: TRAINING AND DEVELOPMENT</p> <p>8. Training and Developing Employees </p> <p>9. Performance Management and Appraisal</p> <p>10. Managing Careers and Retention</p> <p> </p> <p>PART FOUR: COMPENSATION</p> <p>11. Establishing Strategic Pay Plans </p> <p>12. Pay for Performance and Financial Incentives</p> <p>13. Benefits and Services </p> <p> </p> <p>PART FIVE: ENRICHMENT TOPICS IN HUMAN RESOURCE MANAGEMENT </p> <p>14. Building Positive Employee Relations </p> <p>15. Labor Relations and Collective Bargaining</p> <p>16. Safety, Health, and Risk Management</p> <p>17. Managing Global Human Resources </p> <p>18. Managing Human Resources in Small and Entrepreneurial Firms</p> <p> </p> <p>APPENDICES</p> <p>Appendix A: HRCI PHR<sup>®</sup> and SPHR<sup>®</sup> Certification Body of Knowledge </p> <p>Appendix B: About the Society for Human Resource Management (SHRM) Body of Competency and Knowledge™ Model and Certification Exams</p>Appendix C: Comprehensive Cases