101 Creative Problem Solving Techniques : The Handbook of New Ideas for Business

Preface iv Thanks v Innovate or Evaporate Creativity and Innovation 4(2) Creativity-The Springboard to Innovation 6(1) The Innovation Equation 7(2) Creativity 9(1) Occuring in an Innovative Organizational Context 10(2) Within a Supportive Societal Environment 12(1) Results in Innovation 12(2) Creativity, Innovation and Competitiveness 14(5) References 19(4) The Creative Problem Solving Process Creative Problem Solving 23(1) Analyzing the Environment 24(2) Recognizing a Problem or Opportunity 26(1) Identifying the Problem or Opportunity 27(2) Making Assumptions 29(1) Generating Alternatives 30(2) Choosing Among Alternatives 32(1) Implementing the Solutions 32(1) Controlling for Results 33(1) Two Kinds of Thinking 33(1) Incorporating Creativity Into Problem Solving 34(4) 101 CPS Techniques 38(1) References 39(3) Creative Techniques for Analyzing the Environment, Recognizing & Identifying Problems, and Making Assumptions Techniques for Analyzing the Environment 42(3) Comparison Against Others: Listening to Employees and Customers Racing Against Phantom Competitors 43(1) Hire Futurists and Other Consultants 44(1) Monitor Weak Signals 44(1) Opportunity Searches 45(1) Techniques for Recognizing Problems 45(5) Camelot 46(1) Checklists 46(2) Inverse Brainstorming 48(1) Limericks and Parodies 48(1) Listing Complaints 48(1) Responding to Someone Else 48(1) Role Playing 49(1) Suggestion Programs 49(1) Workouts and Other Group Approaches 50(1) Techniques for Identifying Problems 50(12) Bounce It Off Someone Else 51(1) Consensus Building 51(1) Draw a Picture of the Problem 51(1) Experience Kit 52(1) Fishbone Diagram 52(4) King of the Mountain 56(1) Redefining a Problem or Opportunity 56(1) Rewrite Objectives in Different Ways 57(1) Squeeze and Stretch 57(2) What Do You Know? 59(1) What Patterns Exist? 59(1) Why-Why Diagram 59(3) Techniques for Making Assumptions 62(1) Assumption Reversal 62(1) Analyzing the Environment, Recognizing and Identifying the Problem, & Making Assumptions 63(2) References 65(4) Individual Techniques for Generating Alternatives Individual Processes for Generating Creative Alternatives 69(52) Analogies and Metaphors 69(3) Analysis of Past Solutions Learning From Failures 72(1) Association 73(3) Attribute Association Chains 76(1) Attribute Listing 77(1) Back to the Customer 78(2) Back to the Sun 80(1) Circle of Opportunity 81(1) Computer Programs 81(2) Deadlines 83(1) Direct Analogies 83(4) Establish Idea Sources 87(1) Examine it with the Senses 87(1) The FCB Grid 88(3) The Focused-Object Technique 91(2) Fresh Eye 93(1) Googlestorming 93(1) Idea Bits and Racking 93(1) Input-Output 94(2) Mind Mapping 96(3) Music 99(1) Name Possible Uses 99(2) The Napoleon Technique 101(1) Organized Random Search 101(1) Personal Analogies 101(2) Picture Stimulation 103(1) Product Improvement Checklist 104(1) Relatedness 105(1) Relational Words 105(1) Reversal-Dereversal 106(1) Rolling in the Grass of Ideas 107(1) Scamper 108(5) 7 x 7 Technique 113(2) Sleeping / Dreaming On It 115(1) Triz 116(2) The Two-Words Technique 118(1) Visualization 119(2) What If...? 121(1) Creativity and Innovation are not Easy 121(2) Two Final Notes 123(1) A Quick Guide to My Favorite Techniques for Generating Alternatives 124(1) References 125(6) Group Techniques for Generating Alternatives Advantages and Disadvantages of Group Decision Making 131(1) Using Creativity Techniques with Small Groups 132(2) Group Processes for Generating Creative Alternatives 134(7) Brainstorming 134(7) Japanese Creativity Techniques 141(58) Brainwriting 142(1) Brainwriting Pool 143(1) Brainwriting 6-3-5 143(1) Crawford Slip Method 144(3) Creative Imaging 147(1) Creative Leaps 148(1) Delphi Technique 149(1) Excursion Technique 150(3) Gallery Method 153(1) Gordon / Little Technique 153(1) Idea Board 154(1) Idea Triggers 155(1) Innovation Committee 155(1) Intercompany Innovation Groups 155(1) Lion's Den 156(1) Lotus Blossom Technique, or the My (Matsumura Yasuo) Method 156(3) Mitsubishi Brainstorming Method 159(1) Morphological Analysis 160(2) NHK Method 162(1) Nominal Group Technique 163(4) Online Brainstorming / Virtual Teams 167(1) Open Innovation: Open Source Innovation 168(2) Phillips 66 (Discussion 66) 170(1) Photo Excursion 171(1) Pin Card Technique 171(1) Scenario Planning 172(5) Sil Method 177(1) Storyboarding 177(18) Synectics 195(1) Take Five 196(1) TKJ Method 197(2) Maximizing the Use of Group Techniques 199(3) A Final Note 202(1) References 202(6) Creative Techniques for Choosing Among the Alternatives, Implementation, and Control Techniques for Choosing Among Alternatives 208(5) The Screening Matrix for Ideas 209(3) Dot Voting 212(1) Implementing Your Choices 213(5) How-How Diagram 213(2) Be a Warrior When Selling Your Ideas 215(1) Force-Field Analysis 216(2) Additional Advice on Selling Your Ideas and Innovations 218(5) Controlling for Performance 223(1) References 223(3) Using the Techniques Trusting Your Intuition 226(1) Appendix I - A Quick Guide to the Processes 227(6) Index 233(7) About the Author 240(1) Book Order Form 241