Ukens, Lorraine L.

101 Ways to Improve Customer Service : Training, Tools, Tips, and Techniques

Groothandel - BESTEL
€ 54,95

Leverbaar

101 Ways to Improve Customer Service provides a variety of training and development interventions that can be put to use right now with frontline service employees. Your custo

Ingenaaid | 400 pagina's | Engels
1e druk | Verschenen in 2007
Rubriek:

  • NUR: Bedrijfskunde algemeen
  • ISBN-13: 9780787982003 | ISBN-10: 0787982008