Straw, Julie; Cerier, Alison Brown

4-dimensional Manager : Disc Strategies for Managing Different People in the Best Ways

Preface vii Acknowledgments ix Why 1- Dimensional Managing Isn't Enough 1(8) Doing What Comes Naturally They Are Not You Looking at the Situation What 4-Dimensional Managing Can Do for You Discovering Your Style 9(14) In This Situation Instructions Scoring The DiSC Dimensions Multidimensional You Not a Personality Type The Two Questions The Research behind DiSC How You manage Yourself and other 23(14) Your DiSC Response Pattern Getting to Know You D: Direct and Decisive D: Optimistic and Outgoing S: Sympathetic and Cooperative C: Concerned and Correct DiSC Combinations I'm a Manager, Not a Mind Reader 37(8) Introducing other to DiSC Signs Expanding to 4 Dimensions 45(10) Choosing to Do Nothing Using Your First Dimension Adapting Your Managing Style Not a Fix-All Using DiSC Day to Day Basics of 4 Dimensions Managing 55(8) Managing D Managing I Managing S Managing C 4-Dimensional Delegating 63(8) Delegating to D Delegating to I Delegating to S Delegating to C 4-Dimensional Decision-Making 71(8) Decision-Making with D Decision-Making with I Decision-Making with S Decision-Making with C 4-Dimensional Problem-Solving 79(8) Problem-Solving with D Problem-Solving with I Problem-Solving with S Problem-Solving with C 4-Dimensional Motivating 87(10) Motivating D Motivating I Motivating S Motivating C 4-Dimensional Complimenting 97(12) Complimenting D Complimenting I Complimenting S Complimenting C 4-Dimensional Feedback Giving Feedback to D Giving Feedback to I Giving Feedback to S Giving Feedback to C 103(6) Managing in 4 styles of organizations 109(14) The Sources of Organizational Style Reading Your Organization's Style Meeting the Organization's Needs You in This Place Managing Others in This Place Closing words: Going 4-Dimensional 123(2) The Combination Disc patterns 125(23) Additional Disc Tool 148(3) The research behind Disc 151(4) About Inscape Publishing and the Inscape Guides 155