Brock, Susan

Better Business Writing : Techniques for Improving Correspondence

Business transactions today occur in record time with the widespread use of e-mail and the Internet. You need to be able to get your point across clearly and quickly. This book reintroduces you to the basics of good business writing as well as providing tips for organizing your thoughts and crafting a well-written memo or letter. Check out the added section on writing e-mails to ensure your messages follow proper form and etiquette.