Communication Mosaics

This edition continues with the holistic approach to the field of communication by first explaining the basic processes central to all communication contexts (for example: listening, perceiving, using verbal and nonverbal communication and establishing climate), and then applying these processes to various contexts (interpersonal, small group, public, organizational, intercultural and mass communication). Through reviewer and student-praised "Student Voices" features, integration of diversity, skill-building pedagogy and real life examples, students are exposed to the vast world of communication and the tools needed to become effective communicators. This book should provide readers with a clear understanding of the fundamental skills and processes that are a part of the broad array of communication encounters in personal, professional and public life in the 21st century.