Creating Teams with an Edge : The Complete Skill Set to Build Powerful and Influential Teams

Introduction xi What's Ahead xiv Team Concepts 1(12) Understand These First Why Teams? 5(2) Do You Really Need a Team? 7(1) Benefits and Costs 7(1) Making the ``Team Versus No-Team'' Decision 8(2) Summing Up 10(3) Essentials for an Effective Team 13(12) The Foundation of Success Competence 14(1) A Clear, Common Goal---With Performance Metrics 15(2) Commitment to a Common Goal 17(3) Every Member Contributes---Every Member Benefits 20(1) A Supportive Environment 21(1) Alignment 22(2) Summing Up 24(1) Forming the Team 25(20) The Crew and Its Charter Team Sponsor 27(2) Team Leader 29(2) Team Members 31(8) Facilitator 39(1) The Team Charter 39(3) Aligning Behavior Through Rewards 42(1) Summing Up 43(2) Getting Off on the Right Foot 45(22) Important First Steps Host a Launch Meeting 46(3) Decide About Decisions 49(3) Plan and Schedule the Work 52(4) Define the Measures of Success 56(1) Develop a Budget 57(1) Create Integrating Mechanisms 58(4) Establish Norms of Behavior 62(2) Summing Up 64(3) Team Management Challenges 67(24) Where Leaders Matter The Leaders Role 68(8) Encouraging Team Identity 76(4) Guarding Against Groupthink 80(2) Managing Team Creativity 82(4) Managing Conflict 86(3) Summing Up 89(2) Operating As a Team 91(16) Putting Ideas to Work Keeping an Eye on Team Processes 92(6) Winning One Bite at a Time 98(2) Supporting Team Learning 100(3) Evaluating Performance 103(3) Summing Up 106(1) The Virtual Team 107(20) A Collaborative Challenge Benefits and Challenges 108(1) Virtual Team Technology 109(8) Managing the Virtual Team 117(5) Coaching the Team You Can't See 122(2) Summing Up 124(3) Becoming a Team Player 127(12) Your Most Important Assignment Be Open to New Ideas 129(1) Be Open to Different Ways of Working 130(1) Share What You Have 131(1) Seek Alternatives 132(1) Develop Working Relationships with People from Different Functions 133(1) Look for Win-Win Solutions 134(1) Only Join Teams Whose Goals You Value Highly 135(1) Be a Reliable Teammate 135(1) Be Results-Oriented 136(1) Summing Up 137(2) Appendix A: Useful Implementation Tools 139(6) Appendix B: A Guide to Effective Coaching 145(8) Appendix C: Team Troubleshooting Guide 153(2) Notes 155(4) Glossary 159(2) For Further Reading 161(4) Index 165(6) About the Subject Adviser 171(1) About the Writer 172