Carey, Michelle; Hughes, Polly; Hargis, Gretchen; Hernandez, Ann Kilty; Longo, Deirdre; Rouiller, Shannon; Wilde, Elizabeth

Developing Quality Technical Information : A Handbook for Writers and Editors

"The examples are excellent--right on target and easy to understand and adapt. Even those who don't adopt the entire procedure can profit from the parts, but the great