From Red Tape to Smart Tape - Administrative Simplification in OECD Countries

This publication considers some of the practices being adopted by governments in OECD countries to reduce 'red tape' and make administrative regulations simpler and less burdensome for citizens and businesses to comply with. It shows how the innovative use of IT in many areas is leading to a new and more effective 'smart tape' approach to administrative regulation. Aspects discussed include: one-stop shops; the simplification of permits and licensing procedures; assistance to small and medium-sized enterprises; measuring administrative burdens; time limits for decision making; and organisational approaches. Case studies are given of administrative simplification methods adopted in Australia, France, Korea, Mexico, the Netherlands, the UK and the United States.