Human Resource Management in the Knowledge Economy : New Challenges, New Roles, New Capabilities

List of Tables ix Preface xi A New Imperative for Human Resource Management 1(16) Build Strategic Capability 2(2) Expand Boundaries 4(9) Manage New Roles 13(3) Summary 16(1) Human Resource Management in the Knowledge Economy 17(28) What's Different in the Knowledge Economy? 21(6) How Do Organizations Compete in the Knowledge Economy? 27(2) Human Resource Management's Opportunity in the Knowledge Economy 29(3) Why Human Resource Management Roles? 32(1) New Roles and New Challenges for Human Resource Management 33(10) Conclusion 43(2) Human Capital Steward 45(32) What is Human Capital? 45(9) Human Capital Steward: A New Role for Human Resource Management 54(3) Human Capital Investments 57(5) Human Capital Flexibility 62(3) Human Capital Leveraging 65(6) Why Human Capital Stewardship Is Essential 71(6) Knowledge Facilitator 77(30) Why Manage Knowledge? 80(4) What Is Knowledge Management? 84(7) Human Resource Management as Knowledge Facilitator 91(7) Human Resource Management Challenges for the Knowledge Facilitator Role 98(6) Conclusion 104(3) Relationship Builder 107(22) Anatomy of Relationships 111(9) Human Resource Management as Relationship Builder 120(8) Conclusion 128(1) Rapid Deployment Specialist 129(38) Obtain the Right Human Talent 130(15) Be in the Right Place 145(7) Act at the Right Time 152(7) Do What Is Needed 159(5) Orchestrating Rapid Deployment 164(3) New Roles, New Solutions 167(12) Human Resource Management and the Resource-Based View of the Firm 168(2) New Human Resource Management Roles for New Human Resource Management Contributions 170(6) From Human Resources to Strategic Capabilities Unit 176(3) References 179(10) Index 189(14) About the Authors 203