Leadership Through People Skills

ACKNOWLEDGMENTS iii CHAPTER 1 Leadership, People Skills, and You 1(8) CHAPTER 2 How You Manage Now 9(6) CHAPTER 3 Leadership Styles with Direct Reports 15(16) CHAPTER 4 Leadership Styles with Peers and Bosses 31(14) CHAPTER 5 The Behavior Mix 45(10) CHAPTER 6 What Difference Does It Make? 55(14) CHAPTER 7 Motivation 69(20) CHAPTER 8 Creating Receptivity to Your Ideas 89(6) CHAPTER 9 Probing 95(24) CHAPTER 10 Presentation Skills 119(14) CHAPTER 11 A Format for Q4 Interaction 133(6) CHAPTER 12 Coaching and Developing Direct Reports 139(14) CHAPTER 13 Q4 Strategies for Direct Reports 153(18) CHAPTER 14 Q4 Strategies for Peers and Bosses 171(24) CHAPTER 15 Teams and Teamwork 195(12) CHAPTER 16 Self-development 207(8) APPENDIX A Does the Dimensional Model Fit the Facts? 215(6) APPENDIX B Frequently Asked Questions About Q4 Leadership 221(6) BIBLIOGRAPHY 227(4) INDEX 231