Learning from Strangers : The Art and Method of Qualitative Interview Studies

Preface vii Introduction 1(14) Why We Interview 1(1) Survey Interviewing and Qualitative Interviewing 2(7) Some Considerations in Undertaking a Qualitative Interview Study 9(5) The Phases of Qualitative Interviewing Research 14(1) Respondents: Choosing Them and Recruiting Them 15(24) Aims and Substantive Frame of the Study 15(2) Panels and Samples 17(16) Recruiting Respondents 33(6) Preparation for Interviewing 39(22) What Do You Interview About? 39(3) A Good Report 42(3) From Substantive Frame to Interview Guide 45(6) Early Interviews as Learning Experiences 51(2) To Tape or Not to Tape 53(3) How Long Should an Interview Last? 56(1) How Many Interviews with the Same Respondent? 57(1) Do You Pay Respondents? 58(1) Where Do You Hold the Interview? 58(1) Telephone Interviews 59(2) Interviewing 61(60) Getting Started 61(4) The Interviewing Relationship 65(1) Some Interviewing Guidelines 66(17) Examples of Interviewing 83(38) Issues in Interviewing 121(30) The Effects of Interviewing on Respondent and Interviewer 121(6) Interviewer Responsibilities 127(4) Confidentiality Dilemmas 131(3) Research Interviewing and Therapeutic Intervention 134(1) If a Respondent Has Need of Clinical Services 135(1) Matching Interviewers to Respondents 136(5) Interviewing Difficulties 141(6) Issues of Validity: Do Respondents Tell the Truth, the Whole Truth, and Nothing But the Truth? 147(4) Analysis of Data 151(32) Approaches to Analysis and Reporting 151(2) Issue-Focused Analysis 153(14) Case-Focused Analysis 167(12) The Demonstration of Causation 179(2) Summary 181(2) Writing the Report 183(40) Getting Started 183(3) To What Audience Is the Report Directed? 186(3) To What Extent Do You Enter as a Figure in the Report? 189(2) Using Excerpts as Illustration and as Evidence 191(8) Justifications for Using Quasi-Quantitative Terms Rather Than Counts and Proportions 199(1) How You Write About Your Informants and Respondents 200(4) Getting It Out the Door 204(3) APPENDICES A. Other Names for Qualitative Interviewing 207(2) B. Fields That Use Qualitative Interviewing 209(2) C. Sources of Bias and Their Control 211(3) D. Consent Forms 214(5) E. Quantitative Coding of Qualitative Interview Material 219(4) Notes 223(12) References 235(6) Index 241