Online Social Research : Methods, Issues, & Ethics

Acknowledgments ix Online Environments and Social Research Interpretive 1(14) Norman K. Denzin Part I-Methods of Online Social Research Introduction: Environments and the Evolution of Social Research Methods 15(10) Clifford G. Christians Sanna Chen Reengineering Focus Group Methodology for the Online Environment 25(22) Matthew Williams Kate Robson Researching OURNET: A Case Study of a Methods Approach Multiple 47(16) Sharon S. Kleinman Visibility, Intimacy, and Focus in Online Critical Ethnography Managing 63(18) Kathleen LeBesco "Seeing and Sensing" Online Interaction: An Interpretive Interactionist Approach to USENET Support Group Research 81(20) Mary K. Walstrom Part II-Issues of Online Social Research Introduction: Opportunities and Challenges in Methodology and Ethics 101(4) Amy B. Bruckman Surviving the IRB Review: Institutional Guidelines and Research Strategies 105(20) Mark D. Johns G. Jon Hall Tara Lynn Crowell Participants and Observers in Online Ethnography: Five Stories About Identity 125(16) Lori Kendall Representation in Online Ethnographies: A Matter of Context Sensitivity 141(16) Annette N. Markham Research Paparazzi in Cyberspace: The Voices of the Researched 157(22) Shing-Ling Sarna Chen G. Jon Hall Mark D. Johns Part III-Ethics of Online Social Research Introduction: Ethics and Internet Studies 179(8) Steve Jones Reexamining the Ethics of Internet Research: Facing the Challenge of Overzealous Oversight 187(16) Jim Thomas Issues of Attribution and Identification in Online Social Research 203(20) Susan B. Barnes "Electronic Eavesdropping": The Ethical Issues Involved in Conducting a Virtual Ethnography 223(16) Katherine M. Clegg Smith "NEED HELP ASAP!!!": A Feminist Communitarian Approach to Online Research Ethics 239(14) G. Jon Hall Douglas Frederick Mark D. Johns Epilogue; Are We There Yet? Emerging Ethical Guidelines for Online Research 253(12) Charles Ess List of Contributors 265(6) Index 271