Roy, R.; Tiwari, Ashutosh; Shah, Satya

Optimising Customer Support in Contact Centres Using Soft Computing Approach

Cranfield University

Leverbaar

Gebonden | 23 pagina's
Verschenen in 2013
Rubriek:

  • LCC: Science » Mathematics » Instruments and machines » Calculating machines (QA76.9.S63S52 2006)
  • ISBN-13: 9781861941268 | ISBN-10: 1861941269