Performance : Creating the Performance-Driven Organization

How Do You Define Performance Management? Balanced scorecard. Six Sigma. Dashboards. Employee evaluations. Incentive compensation. Financial reporting. Performance management means different things to different organizations. Most for profit businesses, not for profit associations, and government entities agree that managing performance is an obvious factor in the success of their organization. But investing your organization s time and resources in a single methodology, however effective, addresses only one piece of the performance management puzzle and fails to motivate the entire workforce—all employees, partners, suppliers, and agents—towards full implementation of the organization s strategy. PERFORMANCE: Creating the Performance Driven Organization lays out a comprehensive methodology for achieving a best in class performance management system, one that unites all aspects of your organization into a single, interlocking "performance network." The result? Employees become focused on productively and efficiently executing your organization s strategy, resulting in a sustained competitive advantage that drives revenue, cuts costs, and improves profits. Reading this groundbreaking book will fundamentally change how you think about executing strategy. It outlines a unified approach to performance management that will show you how to: Align the objectives, resources, and budgets of the different parts of the organization with the goals, opportunities, and quotas of individuals Measure organizational and individual performance Reward individuals for performance Report organizational and individual performance Analyze organizational and individual strategy execution using models and analytics Out of this model come the building blocks that will show you how to define strategic objectives for the organization, set workforce production quotas, link objectives and resources to budgets, manage workforce competencies and training, and much more. A consultant to GE, Carl Zeiss, Cigna, Sankyo, Johnson & Johnson, Wyeth, and other Forbes Global 2000 companies, author Mark A. Stiffler draws from his vast experience to equip you with ideas that work in the real world and are supported by real world examples. He uses case studies and examples of what it takes to build a successful organization to show you how to apply the building blocks of performance management to improve your organization s performance. Whether you are a CEO, senior executive, board member, or manager; responsible for the whole organization, a business unit, or a department; in sales/marketing, human resources, information technology, or finance, PERFORMANCE gives you a useful tool and the understanding of how to use it to approach performance management as a dynamic, forward looking process.