Personal Psychology for Life & Work

PREFACE XI 1 Psychology in Our Changing World 2(20) Why Study Psychology? 4(1) Why Look to the Future? 5(1) Threats, Challenges, and Promises 6(1) Life in a Global Community 7(2) The Workplace--Today and Tomorrow 9(4) Lifelong Learning 13(2) Workplace Skills for the Twenty-First Century 15(1) The Quality of Life 16(1) Maintaining Balances 17(1) Chapter 1 Review 18(4) 2 Self-Concept and Personality 22(24) Self-Concept 23(2) Self-Esteem 25(2) Personality 27(5) Difficult or Different? 32(1) How Did You Get to Be You? 32(3) Sexuality 35(1) Integrate: Self and Personality 36(1) One Is Three? 37(1) Personality Change 38(2) Personality and Job Success 40(2) Chapter 2 Review 42(4) 3 Motives and Values 46(24) Behavior Is Complex 47(3) Human Behavior Theories 50(3) Needs and Wants 53(3) Self-Actualizing People 56(1) Motivating Others and Yourself 57(4) Values 61(5) Chapter 3 Review 66(4) 4 Senses and Perception 70(24) Factors That Affect Perception 72(5) Exterior Senses 77(7) Principles of Perception 84(2) Learning Styles 86(1) Learning Disabilities 87(1) Other Senses 87(1) Illusions 88(1) Parapsychology 88(1) Widen Your World 89(1) Chapter 4 Review 90(4) 5 Emotions 94(22) Development of Emotions 96(1) Classifications of Emotions 97(1) Physiological Effects of Emotion 98(2) Fear 100(4) Anger 104(2) Love 106(1) Hate 107(1) Other Emotions 108(2) Emotions in the Workplace 110(1) Emotional Intelligence 111(1) Emotions Can Enrich Living 112(2) Chapter 5 Review 114(2) 6 Attitudes 116(26) Influences on Attitudes 120(2) Attitudes and Behavior 122(1) Positive and Negative Attitudes 123(2) Prejudice 125(2) Discrimination 127(1) Work-Related Attitudes 128(5) Changing Attitudes 133(3) What's Your Attitude? 136(2) Chapter 6 Review 138(4) 7 Thinking and Problem Solving 142(26) Your Incredible Brain 144(3) Stages of Cognitive Development 147(1) Intelligence or Intelligences? 148(1) Learning and Memory 149(2) Contributors to Learning and Memory 151(2) Experience and Common Sense 153(1) Guidelines to Problem Solving 154(3) Creative Thinking 157(3) Group Problem Solving 160(2) Intuition and Insight 162(1) Life and Problem Solving 163(1) Chapter 7 Review 164(4) 8 Communicating Effectively 168(24) Components of Communication 170(3) Listening 173(4) Nonverbal Communication 177(2) Communicating to Get That Job 179(3) Group Participation 182(1) Interpersonal Communication 183(5) Barriers to Communication 188(2) Chapter 8 Review 190(2) 9 Human Relations at Work 192(30) Motivation to Work 194(2) Job Enrichment 196(1) Emotions in the Workplace 197(2) Employer-Employee Relations 199(4) Coworker Relations 203(1) Customer or Client Relations 204(1) Ethical Standards and Relations 205(1) Conflict, Competition, or Cooperation 206(2) Teams at Work 208(5) Communication at Work 213(2) Sexual Harassment at Work 215(1) Friendships at Work 216(2) Chapter 9 Review 218(4) 10 Coping With Stress 222(28) What Is Stress? 224(1) Major Adjustments in Life 224(4) Job-Related Adjustments 228(4) Death and Dying 232(3) Coping Mechanisms 235(4) Effects of Coping Mechanisms 239(1) Neurosis 239(2) Inability to Cope 241(1) Ways to Reduce Stress 241(7) Chapter 10 Review 248(2) 11 Wellness 250(34) Nutrition 252(5) Physical Fitness 257(4) Threats to Wellness 261(7) Proper Treatment 268(2) Mental Health 270(1) Psychological Disorders 270(3) Treatment of Psychological Disorders 273(2) Your Job and Wellness 275(1) Employee Assistance Programs 276(1) Habits 277(2) Balances 279(1) Chapter 11 Review 280(4) 12 Valuing Diversity 284(28) Why Value Diversity? 285(3) Dimensions of Diversity 288(9) A Personal Approach 297(2) What Communities Are Doing 299(1) What Education Is Doing 300(2) Diversity in the Workplace 302(4) Guidelines for Valuing Diversity 306(1) Progress Continues 307(1) Chapter 12 Review 308(4) 13 Life-Span Development 312(34) Your Lifetime and Life Span 314(1) Life-Span Stages 314(1) Early Childhood 315(3) Childhood 318(1) Adolescence 318(3) Young Adulthood 321(1) Dependence or Interdependence? 322(2) Middle Adulthood 324(2) Later Adulthood 326(1) Stages of Psychosocial Development 326(3) Moral Development 329(2) Mature Behavior 331(10) Signs of Immaturity 341(1) Chapter 13 Review 342(4) 14 Goal Achievement 346(24) What Are Your Goals? 348(2) Factors That Contribute to Goal Achievement 350(6) When You Fail 356(4) Procrastination 360(1) Career Goals and Advancement 361(2) Who Becomes a Leader? 363(2) Putting It All Together 365(3) Chapter 14 Review 368(2) GLOSSARY 370(10) INDEX 380 LEARNING ACTIVITIES LA-1