Redefining the Corporation : Stakeholder Management and Organizational Wealth

List of Exhibits, Figures, and Tables xi Acknowledgments xiii Introduction 1(6) What Is the Corporation? 7(28) The Case for Redefinition 10(12) The Stakeholder Model 22(10) Conclusion 32(3) Organizational Wealth and the Stakeholder View 35(22) Organizational Wealth 36(10) Stakeholder Relations and Organizational Wealth 46(5) The Stakeholder View 51(5) Conclusion 56(1) Research Design and Critical Issues: Three Companies 57(22) Research Methods and Questions 58(2) Strategy, Structure, and Culture 60(4) The Companies under Study 64(8) Critical Relationships and Issues 72(4) The Challenge of Globalization 76(2) Conclusion 78(1) The Strategic Role of Values 79(34) Values, Ethics, Policies, and Practices 80(3) Implementing the Humanistic Commitment 83(11) Shared Values at Motorola 94(10) Cummins in the Community 104(7) Conclusion 111(2) Strategic Response to Competitive Challenges 113(26) Motorola: Managing by High Principles 114(16) Cummins Engine Company: Reinventing the Company 130(8) Conclusion 138(1) Strategic Response to Societal Challenges 139(26) Shell: Historical Background 140(3) Transforming Events: Brent Spar and Nigeria 143(8) Impact of the Events 151(3) The Camisea Project 154(8) Conclusion 162(3) Globalization: Multinationals in China 165(32) The Chinese Setting 166(3) Management Control and Motivation 169(5) Stakeholders and Guanxi 174(12) Operations of the Focal Companies 186(9) Conclusion 195(2) Implementing Stakeholder Management: Learning and Responding 197(32) Modes of Learning and Changing 198(3) Adaptive Learning: Cummins Engine Company 201(6) Evolutionary Learning and Renewal: Motorola 207(6) Transformational Learning: Shell 213(13) Conclusion 226(3) The Stakeholder View: Conclusions and Implications 229(54) Stakeholder Journeys: Three Firms 231(7) The Stakeholder View: Theoretical Implications 238(6) The Stakeholder View: Implications for Practice 244(5) The Stakeholder View and the New Economy 249(5) Conclusion 254(5) CASE STUDIES Case Study A: Cummins 259(6) Case Study B: Motorola 265(10) Case Study C: Shell 275(8) References 283(20) About the Authors 303(2) Index 305