Sense-Making Methodology Reader : Selected Writings of Brenda Dervin

Preface, Brenda Dervin ix Acknowledgments xi Notes on Technical Editing, Eric Lauterbach xiv About the Authors xvi PART I: PHILOSOPHICAL FOUNDATIONS 1. Rethinking Communication: Introducing the Sense-Making Methodology 3(8) Lois Foreman-Wernet 2. Communication Gaps and Inequities: Moving Toward a Reconceptualization 11(36) Brenda Dervin 3. Users as Research Inventions: How Research Categories Perpetuate Inequities 47(14) Brenda Dervin 4. Comparative Theory Reconceptualized: From Entities and States to Processes and Dynamics 61(12) Brenda Dervin 5. Information H Democracy: An Examination of Underlying Assumptions 73(28) Brenda Dervin 6. Verbing Communication: Mandate for Disciplinary Invention 101(10) Brenda Dervin 7. Given a Context by Any Other Name: Methodological Tools for Taming the Unruly Beast 111(22) Brenda Dervin 8. Sense-Making's Journey from Metatheory to Methodology to Method: An Example Using Information Seeking and Use as Research Focus 133(32) Brenda Dervin 9. Communication and Democracy: A Mandate for Procedural Invention 165(32) Brenda Dervin and Kathleen D. Clark PART II: RESEARCH, DESIGN, AND PRACTICE 10. Mass Communicating: Changing Conceptions of the Audience 197(18) Brenda Dervin 11. Audience as Listener and Learner, Teacher and Confidante: The Sense-Making Approach 215(18) Brenda Dervin 12. Sense-Making Methodology: Communicating Communicatively with Campaign Audiences 233(18) Brenda Dervin and Micheline Frenette 13. A Theoretic Perspective and Research Approach for Generating Research Helpful to Communication Practice 251(18) Brenda Dervin 14. From the Mind's Eye of the User: The Sense-Making Qualitative-Quantitative Methodology 269(24) Brenda Dervin 15. Information as Non-Sense; Information as Sense: The Communication Technology Connection 293(16) Brenda Dervin 16. Practicing Journalism Communicatively: Moving from Journalism Practiced as Ideology to Journalism Practiced as Theorized Practice 309(40) Brenda Dervin and Robert Huesca 17. Chaos, Order, and Sense-Making: A Proposed Theory for Information Design 325(16) Brenda Dervin 18. Peopling the Public Sphere 341(8) Brenda Dervin and David Schaefer References 349 Subject Index 317(70) Author Index 387