Strategic Information Management in Hospitals : An Introduction to Hospital Information Systems

Foreword by Reed M. Gardner v Series Preface vii Preface ix Acknowledgments xi 1. Introduction 1(24) 1.1 Significance of Information Processing in Hospitals 1(5) 1.2 Progress in Information and Communication Technology 6(5) 1.3 Importance of Systematic Information Management 11(6) 1.4 Examples 17(5) 1.5 Exercises 22(1) 1.6 Summary 23(2) 2. Basic Concepts 25(20) 2.1 Introduction 25(1) 2.2 Data, Information, and Knowledge 25(1) 2.3 Information Systems and Their Components 26(4) 2.4 Hospital Information Systems 30(3) 2.5 Health Information Systems 33(2) 2.6 Information Management in Hospitals 35(1) 2.7 Examples 36(3) 2.8 Exercises 39(3) 2.9 Summary 42(3) 3. What Do Hospital Information Systems Look Like? 45(106) 3.1 Introduction 45(1) 3.2 Hospital Functions 45(17) 3.3 Modeling Hospital Information Systems 62(17) 3.4 A Metamodel for Modeling HIS: 3LGM 79(9) 3.5 Information Processing Tools in Hospitals 88(24) 3.6 Architectures of Hospital Information Systems 112(11) 3.7 Integrity and Integration Within Hospital Information Systems 123(16) 3.8 Example 139(10) 3.9 Exercises 149(1) 3.10 Summary 149(2) 4. What Are Good Hospital Information Systems? 151(26) 4.1 Introduction 151(1) 4.2 Quality of Structures 152(7) 4.3 Quality of Processes 159(5) 4.4 Outcome Quality 164(4) 4.5 Balance as a Challenge for Information Management 168(3) 4.6 Examples 171(4) 4.7 Exercise 175(1) 4.8 Summary 176(1) 5. How to Strategically Manage Hospital Information Systems 177(44) 5.1 Introduction 177(1) 5.2 Strategic, Tactical, and Operational Information Management 177(10) 5.3 Organizational Structures for Information Management 187(7) 5.4 Strategic Planning of Hospital Information Systems 194(10) 5.5 Strategic Monitoring of Hospital Information Systems 204(9) 5.6 Strategic Directing of Hospital Information Systems 213(2) 5.7 Examples 215(3) 5.8 Exercises 218(1) 5.9 Summary 219(2) 6. Final Remarks 221(2) Appendix A: Thesaurus 223(28) Appendix B: Bibliography 251(4) Appendix C: List of Examples and Exercises 255(4) About the Authors 259(4) Index 263