The Art Of Business : In The Footsteps Of Giants

Prologue 1(4) The Art of Possibility 5(52) Medtronic---Restoring People to Full Life 16(10) Grameen Bank---Micro Lending for the Poor 26(8) Southwest Airlines---Being Whole 34(23) The Art of Timing 57(44) Royal Dutch/ Shell---Using Scenario Analysis to Create Future Memories 66(11) Intel---Leaping Into the Future with Moore's Law 77(13) Southwest Airlines---Strike With the Force and Alacrity of a Puma 90(11) The Art of Leverage 101(58) Wal-Mart---An Agent for Customer 110(12) Dell Inc.---The Direct Connection 122(17) Southwest Airlines---Think Small 139(20) The Art of Mastery 159(48) Singapore---Thinking Schools, Learning Nation, and Gracious Society 172(14) The UCLA Bruins---Be Quick but Don't Hurry 186(9) Southwest Airlines---Lean, Fit, and Ready 195(12) The Art of Leadership 207(52) John Wooden---Success is Peace of Mind 215(11) Earl Bakken---Ready, Fire, Aim 226(10) Herb Kelleher---Making a Difference While Having Fun 236(23) In the Footsteps of Giants 259(6) Epilogue 265(1) Notes 266(8) Index 274