Dawson, Keith; Bodin, Madeline
DDC: General management
LCC: Social Sciences » Commerce » Business » Data processing (HF5548.2.B625 2002)
ISBN-13: 9781578200955 | ISBN-10: 1578200954
The Call Center Dictionary : The Complete Guide to Call Center and Customer Support Technology Solutions
Taylor & Francis Group
€ 28,48
Leverbaar
Your company needs a call center to be competitive in the 21st century. This book is your guide to the technology, techniques, and trends in today's call centers. The Call Center Dictionary contains all the information you need to: Understand: Your boss,
Ingenaaid | 227 pagina's | Engels
3e druk | Verschenen in 2002
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