The Conflict and Communication Activity Book : 30 High-Impact Training Exercises for Adult Learners

Preface ix Acknowledgments xi TEACHING ABOUT CONFLICT AND COMMUNICATION WITH GAMES AND EXERCISES Why Playing Games in the Classroom Is Serious Business 3(2) Creating a Successful Learning Environment 5(6) Some Good Questions about Conflict 11(7) CONFLICT AND COMMUNICATION EXERCISES MY WORKSHOP STARTS IN FIVE MINUTES Three Similarities and One Difference 18(5) A New Leaf 23(3) Right Listening 26(7) Building Bridges 33(3) Climbing Life's Ladders 36(5) Draw a House 41(5) Energy Jump 46(3) Meet the Press 49(5) Not ``I'' 54(8) Sentence Relay 62(6) The Squares Game 68(5) What You See Is What You Get 73(8) EXERCISES TO PREPARE IN ADVANCE Four Roads to Resolution 81(7) A Time You Felt Different 88(7) Centering under Pressure 95(6) How Soon Is Possible? 101(4) I Lean 105(3) Minefield 108(5) Missing the Meaning 113(3) Say It, Shout It, Skip It 116(5) Telephone Tales 121(5) Think Fast: Three Variations 126(5) Timed Square 131(6) Values Clarification 137(6) What's in a Word? 143(7) Workers and Managers 150(7) FULL-DAY WORKSHOPS Diversity Dialogue 157(6) Hold Please 163(5) The Synthetic Culture Lab 168(5) Write Your Own Case Study 173(100) TRAINER'S TOOLBOX Exercise Matrix 188(2) Sample Agendas 190(14) Handouts, Flipcharts/Overheads, and Charts 204(63) Tips for Leading Group Activities 267(1) Fun Ways to Break into Groups 268(5) Additional Resources 273(8) Index 281