The Practical Guide to Business Process Reengineering Using Idefo

Figures & Tables xii(5) Foreword xvii(2) Preface xix Chapter 1: Introduction to the Method 1(14) Communication with IDEFO 1(1) Overview of IDEFO Syntax 2(2) Origins and History of IDEFO 4(4) An Early Opportunity 5(1) A Good Name 6(1) A Series of Methods 7(1) Elements of IDEFO 8(2) Use of IDEFO with Other Methods and Tools 10(5) IDEFO and Scope of Application 10(2) IDEFO and the System Development Life Cycle 12(1) IDEFO and CASE 12(1) IDEFO and Systems Analysis 13(1) IDEF Methods and Object-Oriented Methods 14(1) IDEF Models and Integration with Other Methods 14(1) Chapter 2: Using IDEFO for Process Improvement 15(24) Use of IDEFO in Support of BPR 16(1) Use of IDEFO for Military Downsizing and Reorganization 17(3) Benefits of Using IDEFO Models for Enterprise Reengineering 20(1) The Reader/Author Cycle and the Workshop Approach 21(3) The AS-IS Model 24(13) Case 1: Facilitate Information Flow 25(2) Case 2: Reduce Costs 27(2) Case 3: Analyze Performance 29(4) Case 4: Introduce Business Process Concepts 33(4) Conclusions from Commercial and DoD BPR Efforts to Date 37(2) Chapter 3: Features and Benefits of the IDEFO Activity Modeling Method 39(16) The Seven Basic Principles 39(1) Scope of Subject Matter That Can Be Handled by IDEFO 40(1) Benefits Resulting from the Use of IDEFO 41(2) Features of IDEFO Analysis 43(2) Comparison to Data Flow Diagramming 45(4) Understanding a Top-Level IDEFO Diagram of an Enterprise 49(2) Levels of Abstraction in IDEFO Models 51(2) The Role of Data Analysis Compared to IDEFO Function Analysis 53(2) Chapter 4: IDEFO Graphic Language Syntax and Semantics 55(26) Activity Box Syntax 56(1) Arrow Syntax Elements 57(2) The IDEFO Diagram Form 59(4) IDEFO Model Rules 63(18) Chapter 5: Pragmatics 81(25) Defining the Purpose, Viewpoint, and Type of Breakdown 82(2) Starting the Model 84(4) Validating the Model 88(4) Modeling Other Viewpoints 92(3) Using Node Diagrams, Schematics, and FEO Diagrams 95(6) Using the Reader/Author Review Process 101(5) Chapter 6: Do's and Don'ts 106(39) Language Rules 107(1) Box Rules 107(3) Arrow Rules 110(5) Diagram Rules 115(2) Model Rule 117(5) Model Quality Measurement 122(13) Achieving Model Quality 135(5) Management Lessons Learned 140(5) Appendices 145(62) Appendix A: Types of Models and Forms of Breakdown 147(9) Modeling the Function versus the Process 147(2) Forms of Activity Breakdown 149(7) Appendix B: Sample Models 156(16) Appendix C: SADT and IDEFO--A Historical Perspective 172(3) Comparison of SADT with IDEFO 173(2) Appendix D: SADT Data Models, IDEFO, and IDEF1X 175(4) Appendix E: A Modeling Process Case Study 179(28) Background of the Restaurant 179(1) Excerpt from an Interview with the President and CEO 180(2) Excerpt from an Interview with Jeff Shermon 182(1) Modeling Ben's Burgers 182(25) Key Terms 207(6) Index 213