The Real-Time Enterprise : Competing on Time with the Revolutionary Business SEx Machine

Preface 11(1) Foreword 12(1) Dr. Max More What is it and where is it coming from? 13(1) What is driving the real-time enterprise? 14(2) Strategizing for the real-time advantage 16(2) The Real-Time Enterprise in Twenty Minutes 18(15) Operational Transformation: The Next Source of Competitive Advantage 23(10) Competing On Time 33(19) A Final Lesson from Nature 50(2) How Work Works in Business 52(13) The Internet and Strategy Execution 57(5) The Work Processor and the Strategy-Execution Machine 62(3) What Do ``BPM'' and ``RTE'' Actually Mean? 65(20) What Does ``Real Time'' Actually Mean? 75(2) So Simple, Yet So hard 77(4) The Real Real-Time Enterprise Defined 81(4) Making Profits Out of Thin Air 85(9) ``It's Not the Economy, Stupid'' 91(3) The Globalization of White-Collar Work 94(6) From Science Fiction to Ubiquitous Computing 100(14) The Return of the Business Document 101(7) From Here to the New Way of Competing 108(6) The Many Facets of The Real-Time Enterprise 114(27) Supply and Demand Equilibrium 114(2) The Double Leverage of Self-Service 116(1) Technology Architecture for Systems-of-Process 117(5) From Integration to Real-Time Collaboration 122(4) The Value Chain as a Flock 126(4) Lessons From GE 130(6) Putting it All Together 136(5) The Event-Driven Company 141(8) Complex Event Processing and Business Activity Monitoring 146(1) Getting There 147(2) Cycle-Time Management 149(10) Putting It All Together 157(2) Thoughts and Strategies for the Real-Time Enterprise 159(13) Planning, Strategy and Methods 161(1) What to Think and Do Next Monday Morning: Incremental Change 162(7) People and Culture: The Critical Success Factors 169(3) Appendix A. The Myths and Realities of the Real-Time Enterprise 172(12) Appendix B. Cycle-Time Management: A Survey of Six Industries 184(33) If You Can't Measure It, You Can't Improve It 184(1) The Automobile Industry and The 12-Day Car 185(8) Insurance 193(5) Banking and Finance 198(4) High Technology 202(8) Apparel 210(3) Consumer Packaged Goods 213(4) Index 217(6) About the Authors 223