The Servant Leader : Unleashing the Power of Your People

Foreword by Thomas J. Donohue ix About This Book xiii Acknowledgments xv Prelude: "Neuschel's Nuggets" 3(6) Introduction 9(54) 1 Putting Leadership into Perspective 13(12) 2 Two Requirements of the Successful Executive 25(4) 3 Managers and Leaders—Are They the Same? 29(4) 4 The Foundations of Leadership: Character and Personality 33(4) 5 The Relationship between Leadership and Followership 37(4) 6 Examining the Tasks of the Manager/Leader 41(6) 7 Setting Demanding Expectation Levels 47(4) 8 The Importance of Self-Management by the Leader 51(8) 9 Developing and Articulating a Sense of Mission 59(4) 10 Important Traits and Characteristics of the Manager/Leader 63(12) 11 Speaking Clearly but First Listening Well 75(6) 12 Desire and Capacity to Manage Change 81(6) 13 Are Leaders Born or Made? 87(8) 14 The Concept of the Servant Leader 95(6) 15 Managerial Leadership Styles 101(6) 16 Leading through Other Leaders 107(6) 17 Developing New Manager/Leaders 113(4) 18 Responsibility for Personal Growth 117(4) 19 The Role of Ethics and Value Setting in Leadership 121(8) 20 In Summary—What Does It All Add Up To? 129