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Turandot

"In the opera Turandot, Calaf the prince has to solve three riddles to marry the princess. He wants to win the princess against all odds, as he is hopelessly in love. When solving the riddles does not result in his marriage to Turandot, he has to come up with a different approach. He then decides on an unconventional action. But by doing that he has to take a tremendous risk.This situation might occur in many organizations that struggle to realize their strategic ambitions. On many occasions, management faces a dilemma with a high risk: do they stick with their strategy or do they change it? Managers have two processes at their disposal to manage the strategy realization. They are quite familiar with one process, the so-called strategy feedback. In this process managers monitor the implementation of their strategic plan and take corrective action if the performance is off-track. From my research comes forward that these strategy feedback processes are formalized into management instruments and are often applied. Many organizations use some form of business planning cycle, performance management and key performance indicators. Managers find it harder to manage the second process, the so-called strategy feed forward. This process is intended to question the assumptions underlying a strategy in order to assess whether changing course is necessary. Contrary to strategy feedback, strategy feed forward processes are often conducted informally. It concerns soft signals, like impressions, hunches and intuition that fall outside the formal reporting. This makes it difficult to assimilate the valuable learning lessons from these early warning signals. In the oration indications are formulated for managers in conducting the strategy feed forward processes and designing a favorable organizational context.Apart from teaching his students at the Vrije Universiteit, prof. dr. ir. Derkjan van der Leest is a partner with the Strategic Management Centre, an institute for corporate research and boardroom consulting in Laren, the Netherlands.Turandot1 Introduction2 Turandot: An example of strategy realization in imperial China2.1 What is the role of opera?2.2 Turandot or the ice princess2.3 Reflections on the strategy processes in Turandot3 My view on strategy3.1 Introduction3.2 A rational approach to strategy 3.2.1 What to do? 3.2.2 How to do it? 3.2.3 Contribution of the rational approach to strategy3.3 An evolutionary view on strategy 3.3.1 Contribution of the evolutionary perspective3.4 Four key themes in strategy realization 3.4.1 Strategy realization depends on the dynamic of actions 3.4.2 A strategic plan is a snapshot 3.4.3 Strategy demands commitment 3.4.4 Strategy demands perseverance and responsiveness3.5 A framework for strategy realization4 My research on strategy realization4.1 Introduction4.2 Strategy feedback is necessary but not enough4.3 Strategy feed forward is necessary for strategy realization 4.3.1 Added value of strategy feed forward processes 4.3.2 Strategy feed forward is aimed at changing action patterns4.4 Creating a favourable setting for strategy feed forward 4.4.1 Operationalization of the strategy 4.4.2 Non-hierarchical devices for strategy feed forward4.5 The role of senior management in directing strategy feed forward processes4.6 When to engage in strategy feedback and when in strategy feed forward5 Epilogue"