What Is This Thing Called Theory of Constraints : And How It Should Be Implemented

Introduction ix PART ONE What is this thing called Theory of Constraints? The Five Steps of Focusing 3(6) The Process of Change 9(13) How to Prove Effect-Cause-Effect 22(14) How to Invent Simple Solutions Evaporating Clouds 36(48) PART TWO How should it be implemented? How to Become a Jonah 84(7) The Devastating Impact of the Organization's Psychology 91(6) Reaching the Initial Consensus and the Initial Step 97(8) How to Reach the Top 105(4) What About Existing New Projects? 109(20) APPENDIX Two Selected Readings from The Goal 129