Working in America : Continuity, Conflict, and Change

General Introduction xiii PART I Historical and Conceptual Foundations 1(78) Historical Foundations 2(1) The Way It Was: Factory Labor Before 1915 2(16) Sanford M. Jacoby How Mothers' Work Was ``Disappeared'': The Invention of the Unproductive Housewife 18(13) Ann Crittenden The Evolution of the New Industrial Technology 31(13) Stephen Meyer III Conceptual Foundations 44(1) Alienated Labour 44(7) Karl Marx Bureaucracy 51(6) Max Weber Fundamentals of Scientific Management 57(8) Frederick Winslow Taylor The Division of Labor 65(4) Harry Braverman The Managed Heart 69(10) Arlie Russell Hochschild Discussion Questions for Part I 78(1) PART II The Social Organization of Work 79(90) The New Workplace 80(1) The Capitalist Firm in the Twenty-First Century: Emerging Patterns in Western Enterprise 80(14) Walter W. Powell Structural Unemployment and the Reconstruction of the Self in the Turbulent Economy 94(19) Vicki Smith Technology and Flexibility on the Job 113(1) In the Age of the Smart Machine 113(12) Shoshana Zuboff On the Digital Assembly Line 125(11) Simon Head The Transformation of Work Revisited: The Limits of Flexibility in American Manufacturing 136(19) Steven P. Vallas John P. Beck Employee Involvement, Involved Employees: Participative Work Arrangements in a White-Collar Service Occupation 155(14) Vicki Smith Discussion Questions for Part II 168(1) PART III Work and Inequality 169(148) Work Wages and Inequality 170(1) The New Geography of Global Income Inequality 170(8) Glenn Firebaugh Jobless Poverty: A New Form of Social Dislocation in the Inner-City Ghetto 178(11) William Julius Wilson Gender Inequality at Work 189(13) David A. Cotter Joan M. Hermsen Reeve Vanneman Race, Gender, and Sexuality on the Job 202(1) ``Why Marcia You've Changed!'': Male Clerical Temporary Workers Doing Masculinity in a Feminized Occupation 202(16) Keven D. Henson Jackie Krasas Rogers The Locker Room and the Dorm Room: Workplace Norms and the Boundaries of Sexual Harassment in Magazine Editing 218(17) Kirsten Dellinger Christine L. Williams Stories Employers Tell: Employer Perceptions of Race and Skill 235(26) Philip Moss Chris Tilly Immigration, Globalization, and Workplace Inequality 261(1) Unionization and Immigrant Incorporation in San Francisco Hotels 261(23) Miriam J. Wells Behind the Label: The Return of the Sweatshop 284(15) Edna Bonacich Richard P. Appelbaum Maid in L.A. 299(18) Pierrette Hondagneu-Sotelo Discussion Questions for Part III 314(3) PART IV Types of Work 317(168) Industrial Work 318(1) Thirty Years of Making Out 318(6) Michael Burawoy Women on the Line 324(6) Tom Juravich Fast Food Nation: The Most Dangerous Job 330(15) Eric Schlosser Service Work 345(1) Over the Counter: McDonald's 345(13) Robin Leidner Lives on the Line: Low-Wage Work in the Teleservice Economy 358(19) Ruth Buchanan The House Rules: Autonomy and Interests Among Service Workers in the Contemporary Casino Industry 377(17) Jeffrey J. Sallaz Professional and Managerial Work 394(1) Rambo Litigators: Emotional Labor in a Male-Dominated Job 394(12) Jennifer L. Pierce The Social Structure of Managerial Work 406(12) Robert Jackall Blacks on the Bubble: The Vulnerability of Black Executives in White Corporations 418(16) Sharon M. Collins Marginal, Contingent, and Low-Wage Jobs 434(1) Are We Not Temps? 434(13) Jackie Krasas Rogers American Untouchables: Homeless Scavengers in San Francisco's Underground Economy 447(12) Teresa Gowan Toward a 24 Hour Economy: The U.S. Experience and Implications for the Family 459(7) Harriet B. Presser Flat Broke with Children: Enforcing the Work Ethic 466(19) Sharon Hays Discussion Questions for Part IV 482(3) PART V Work and Family 485(105) Care Work: Paid and Unpaid 486(1) Love and Gold 486(10) Arlie Russell Hochschild Capitalism and the Erosion of Care 496(14) Paula England Nancy Folbre Maid to Order: The Politics of Other Women's Work 510(12) Barbara Ehrenreich Balancing Work and Family Life 522(1) The Time Bind: Men 522(10) Arlie Russell Hochschild Motherhood on the Night Shift 532(15) Anita Ilta Garey The Time Divided: American Workers in Cross-National Perspective 547(17) Jerry A. Jacobs Kathleen Gerson Janet C. Gornick Beach Time, Bridge Time, and Billable Hours: The Temporal Structure of Technical Contracting 564(26) James A. Evans Gideon Kunda Stephen R. Barley Discussion Questions for Part V 590