Tricker, Ray

ISO 9001 - 2008 for Small Businesses

Ray Tricker has already guided hundreds of businesses through the challenge and this, the 5th edition of his life-saving ISO guide, has been rewritten and refined following5 years' field use of working with the standard. This edition provides: Relevant examples that put the concepts and requirements of the standard into a real-life context Down to earth explanations to help you determine what you need to work in compliance with and/or achieve certification to ISO 9001:2008 An example of a complete, generic, Quality Management System consisting of a Quality Manual plus a whole host of Quality Processes, Quality Procedures and Work Instructions Access to a free, software copy of this generic QMSfiles (available from the author) to give you a starting-point from which to develop your own documentation.