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Ingenaaid — 3e druk — ISBN: 9789087530570
Foundations of ITIL and its predecessors have become the industry classic guide on the topic of ITIL. Over the years this authoritative guide has earn…
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E-book — 1e druk — ISBN: 9789087539788
Note: This pocket book is available in several languages: English, German, Dutch. Since 2001 the Van Haren Publishing ITIL Pocket Guides have helpe…
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E-book — 1e druk — ISBN: 9789087539252
Note: This pocket book is available in several languages: English, German, Dutch. Since 2001 the Van Haren Publishing ITIL Pocket Guides have helpe…
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Ingenaaid — 1e druk — ISBN: 9789087536763
Note: This pocket book is available in several languages: English, German, Dutch.Since 2001 the Van Haren Publishing ITIL Pocket Guides have helped re…
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E-book — 1e druk — ISBN: 9789087531713
Note: This pocket book is available in several languages: English, German, French, Dutch. This really popular pocket guide is a quick, portable ref…
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Ingenaaid — 1e druk — ISBN: 9789087535193
Capacity Management is described in most key ITSM frameworks: ITIL, ISO 20000 Microsoft Operations Framework (MOF) and the Application Service Library…
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Ingenaaid — 1e druk — ISBN: 9789087535711
The Service Catalog means many different things to many different people. However most would agree that a catalog that helps customers and users to q…
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