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Gebonden — 1e druk — ISBN: 9783540686439
This book constitutes the proceedings of the 4th International Workshop on Cooperation and Interoperability, Architecture and Ontology, CIAO…
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Ingenaaid — 1e druk — ISBN: 9789087532864
Microsoft® Operations Framework Microsoft® Operations Framework (MOF) 4.0 was delivered in 2008 and delivers practical guidance for everyday IT practi…
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Ingenaaid — 1e druk — ISBN: 9789087530815
CONTAINS THE TEXT FOR THE FULL ISO/IEC STANDARD This groundbreaking new title looks at the ISO/IEC 20000 Standard: the scope and the its basis on the …
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Gebonden — 1e druk — ISBN: 9783540778240
Continuously changing customer and market requirements have become a dominating factor in today's global business environment. Enterprises h…
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Gebonden — 1e druk — ISBN: 9780073402932
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Gebonden — ISBN: 9783540852902
Es ist immer wieder erstaunlich, wie selten die Verfahren und Methoden des Projektmanagements konsequent eingesetzt werden. Viele problembehaftetete P…
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Paperback — ISBN: 9789087532888
CONTAINS THE TEXT FOR THE FULL ISO/IEC STANDARD§A quick and accessible guide to a universally adopted standard, and defining literature for the ISO 2…
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Paperback — ISBN: 9789087530594
The new ITIL V3 approach covering the ITIL Lifecycle is fully covered. In addition those who are familiar with the Version 2 process approach will be …
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Paperback — ISBN: 9789087530655
The Management Guides are a concise summary of the "Foundations of IT Service Management based on ITIL V3". A quick, portable reference tool to the st…
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