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E-book — 4e druk — ISBN: 9789087538392
This book was written by authors under the influence of Irony. Irony, or 'I' as it known, was first popularised in the sixteen century when Raleigh im…
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Ingenaaid — ISBN: 9789087530440
Service Management Process Maps Your route to service excellenceITIL® has become the de facto standard in Service Management best practices processes,…
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Ingenaaid — ISBN: 9789077212004
An upgrade to the 2003 edition of ITSM formfrom Hell: A Guide to Worst Practices (also known as Not-****: A Guide to Historical Data, Lies, ShortShot …
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