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E-book — 1e druk — ISBN: 9789087537678
ABC stands for the Attitude, Behavior and Culture within IT organizations. ABC is like an Iceberg, much of it hidden beneath the surface, yet capab…
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E-book — 1e druk — ISBN: 9789087538736
This introduction, the sister publication to the ABC Card Deck is a new approach to dry and formal training and change programs. Making strong and sou…
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Ingenaaid — 1e druk — ISBN: 9789087531423
ABC stands for the Attitude, Behavior and Culture within IT organizations."ABC is like an Iceberg, much of it hidden beneath the surface, yet capable …
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Ingenaaid — 1e druk — ISBN: 9789087531287
Best practice Continual service improvement based on ITIL V3
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