66 resultaten

van uitgever Haren Publishing, Van × in het Engels × met onderwerp Informatica & management ×

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Johnson, Brian

IT Service management from hell

E-book — 4e druk — ISBN: 9789087538392

This book was written by authors under the influence of Irony. Irony, or 'I' as it known, was first popularised in the sixteen century when Raleigh im…

€ 14,52

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Bon, Jan van; Jong, Arjen Jong

Foundations of IT service management : based on ITIL V3

Ingenaaid — 3e druk — ISBN: 9789087530570

Foundations of ITIL and its predecessors have become the industry classic guide on the topic of ITIL. Over the years this authoritative guide has earn…

€ 42,35

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Outsourcing Professional Body of Knowledge - OPBOK Version 10

E-book — 2e druk — ISBN: 9789401805216

Outsourcing is here to stay. It is inextricably linked to the globalization of business. International trade networks continue to connect the worlds …

€ 60,44

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Pols, Remko van der

ASL®2 - A Pocket Guide

E-book — 2e druk — ISBN: 9789087538033

The Application Services Library ASL® is a public domain framework and the standard for application management. This pocket guide offers an introducti…

€ 19,30

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Pols, Remko van der; Backer, Yvette Backer

ASL 2 : a pocket guide

Ingenaaid — 2e druk — ISBN: 9789087536435

The Application Services Library ASL® is a public domain framework and the standard for application management. This pocket guide offers an introducti…

€ 16,91

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Rovers, Mart

ISO/IEC 20000:2011 - A Pocket Guide

E-book — 2e druk — ISBN: 9789401800570

This Pocket Guide provides a concise explanation of the nature, content and aim of ISO/IEC 20000-1: 2011 and a short summary of ISO/IEC 20000-2:2012. …

€ 19,30

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Pols, Remko van der

ASL® Application Services Library

E-book — 2e druk — ISBN: 9789087538699

ASL, the Application Services Library, is currently the only public domain application management standard in the world. The ASL framework is based on…

€ 27,23

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Outsourcing Professional Body of Knowledge - OPBOK Version 10

E-book — 1e druk — ISBN: 9789401805452

Outsourcing is here to stay. It is inextricably linked to the globalization of business. International trade networks continue to connect the worlds …

€ 60,44

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Pitt, Cathy; Wieland, John; Chittenden, Jane

Essential information security

Ingenaaid — 1e druk — ISBN: 9789087537364

This book provides a first introduction into the field of Information security. Information security is about preserving your data, keeping private da…

€ 42,35

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Verheyen, Gunther ; Newton, Steve

Scrum A pocket guide

Ingenaaid — 1e druk — ISBN: 9789087537203

This pocket guide is the one book to read for everyone who wants to learn about Scrum. The book covers all roles, rules and the main principles under…

€ 16,91

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Pols, Remko van der; Sieders, René Sieders

ASL 2 Self- assessment : diagnosis for application management

Ingenaaid — 1e druk — ISBN: 9789087537401

Self-assessment is the individual, systematic review of a way of working and the results of it. Filling out this ASL® 2 Self-assessment results into a…

€ 13,73

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ITIL® V3 - A Pocket Guide

E-book — 1e druk — ISBN: 9789087539993

This really popular pocket guide is a quick, portable reference tool designed for managers, to give an overall picture of the ITIL V3 upgrade. Coverin…

€ 19,30

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e- book

Hefley, Bill

Outsourcing Professionals' Guide to Corporate Responsibility

E-book — 1e druk — ISBN: 9789087538194

Corporate Social Responsibility (CSR) is about managing an organizations impact on society and the environment through its operations, products or ser…

€ 36,24

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e- book

Oetringer, Eugen

The IT Strategy Management Process

E-book — 1e druk — ISBN: 9789087537722

The way medium and large companies operate has changed considerably in recent years. Industry topics such as agility, governance, risk management, kno…

€ 36,24

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e- book

Persse, James

The IT Service Management Process Manual

E-book — 1e druk — ISBN: 9789087530181

This practical guide is a great solution to address the key problem how to implement ITSM and ISO 20000 when initial training has been completed. It s…

€ 48,34

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Pitt, Cathy

Essential Information Security

E-book — 1e druk — ISBN: 9789087537715

This book provides a first introduction into the field of Information security. Information security is about preserving your data, keeping private da…

€ 48,34

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e- book

Verheyen, Gunther

SCRUM - A Pocket Guide

E-book — 1e druk — ISBN: 9789087537944

This pocket guide is the one book to read for everyone who wants to learn about Scrum. The book covers all roles, rules and the main principles und…

€ 19,30

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e- book

Verheyen, Gunther

Scrum - A Pocket Guide

E-book — 1e druk — ISBN: 9789087539801

This pocket guide is the one book to read for everyone who wants to learn about Scrum. The book covers all roles, rules and the main principles und…

€ 19,30

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e- book

Wilkinson, Paul

ABC of ICT: the exercise workbook

E-book — 1e druk — ISBN: 9789087537678

ABC stands for the Attitude, Behavior and Culture within IT organizations. ABC is like an Iceberg, much of it hidden beneath the surface, yet capab…

€ 20,25

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e- book

Bon, Jan van

IT Financial Management

E-book — 1e druk — ISBN: 9789087537654

It is now accepted that IT functions are a fundamental part of the competitive business model. Instead of simply offering services IT must `create val…

€ 48,34

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Persse, James Persse

The ITIL process manual : key processes and their application

Ingenaaid — 1e druk — ISBN: 9789087536503

This practical guide is a great solution to address the key problem how to implement ITIL and ISO 20000 when initial training has been completed. It s…

€ 42,35

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Bernard, Pierre

COBIT 5 : a management guide

Ingenaaid — 1e druk — ISBN: 9789087537012

COBIT® 5 - A Management Guide

€ 23,85

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Bernard, Pierre

The IT Service 2 The handbook

Ingenaaid — 1e druk — ISBN: 9789087537005

Make it Simple and Keep it Simple Since the early 2000s numerous external scenarios and drivers have added significant pressures upon the IT organisa…

€ 42,35

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