6 resultaten

Pols, R. Pols; Backer, Y. Backer

ASL : a management guide

Ingenaaid — 1e druk — ISBN: 9789077212844

A MANAGEMENT GUIDEASLApplication Services LibraryASL, the Application Services Library, is a framework for the work processes of an application manage…

Metrics

Ingenaaid — ISBN: 9789077212691

This book considers the design and implementation of metrics in service organizations using industry standard frameworks. It uses the ITIL process str…

Bon

ISO/IEC 20000 A Pocket Guide

Ingenaaid — ISBN: 9789077212790

ISO/IEC 20000A POCKET GUIDEThe goal of this pocket guide is to provide an easy to read document that explains the nature, content and aim of ISO/IEC 2…

Calder

Information Security based on ISO27001/ISO 17799

Ingenaaid — ISBN: 9789077212707

A MANAGEMENT GUIDEInformation Securitybased on ISO 27001/ISO 17799Information is the currency of the information age and in many cases is the most val…

Sante

Implementing leading standards for IT Management

Ingenaaid — ISBN: 9789077212868

Implementing leading standards for IT Management

Tricker

ISO 9001:2000 + CD-ROM

Ingenaaid — ISBN: 9789077212776

ISO 9001:2000