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E-book — 1e druk — ISBN: 9789087537708
This pocket guide explains the content and the practical use of ISO 21500 - Guidance on project management, the latest international standard for proj…
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E-book — 1e druk — ISBN: 9789087537654
It is now accepted that IT functions are a fundamental part of the competitive business model. Instead of simply offering services IT must `create val…
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Gebonden — 1e druk — ISBN: 9789087536961
ArchiMate®, an Open Group Standard, is an open and independent modeling language for Enterprise Architecture that is supported by different tool vendo…
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Ingenaaid — 1e druk — ISBN: 9789087536503
This practical guide is a great solution to address the key problem how to implement ITIL and ISO 20000 when initial training has been completed. It s…
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Ingenaaid — 1e druk — ISBN: 9789087536947
Demand Supply Governance is a skill in high demand because of the following: * Ever faster technology advances, pressures on costs and service levels …
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Ingenaaid — 1e druk — ISBN: 9789087537012
COBIT® 5 - A Management Guide
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Ingenaaid — 1e druk — ISBN: 9789087533137
This book is the official manual of ASL® 2, an evolutional improved version of ASL that was introduced in 2001. ASL, Application Services Library, is …
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E-book — 1e druk — ISBN: 9789087538422
In a world in which people and organizations have to communicate in constantly changing settings standards play a big role. By standards we mean estab…
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E-book — 1e druk — ISBN: 9789087538729
This pocket guide is a practical book and more or less compulsory reading material for anyone who wants to get to know more about SqEME® process manag…
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E-book — 1e druk — ISBN: 9789087539719
ArchiMate®, an Open Group Standard, is an open and independent modeling language for Enterprise Architecture that is supported by different tool vendo…
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E-book — 1e druk — ISBN: 9789087539603
ArchiMate®, an Open Group Standard, is an open and independent modeling language for Enterprise Architecture that is supported by different tool vendo…
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E-book — 1e druk — ISBN: 9789087538996
It is now accepted that IT functions are a fundamental part of the competitive business model. Instead of simply offering services IT must 'create val…
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E-book — 1e druk — ISBN: 9789087537449
This title contains proven and practical implementation, maintenance, and optimization advice for processes key to the IT service and support center e…
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E-book — 1e druk — ISBN: 9789087539009
This book brings together The Open Group's set of publications addressing risk management, which have been developed and approved by The Open Group. I…
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E-book — 1e druk — ISBN: 9789087539115
The O-ISM3 standard focuses on the common processes of information security. It is technology-neutral, very practical and considers the business aspec…
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E-book — 1e druk — ISBN: 9789087539177
Make it Simple and Keep it Simple Since the early 2000s numerous external scenarios and drivers have added significant pressures upon the IT organ…
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E-book — 1e druk — ISBN: 9789087538798
Make it Simple and Keep it Simple Since the early 2000s numerous external scenarios and drivers have added significant pressures upon the IT organ…
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E-book — 1e druk — ISBN: 9789087539238
This book and its predecessors have become the industry classic guide on the topic of ITIL. Over the years this authoritative guide has earned its pla…
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E-book — 1e druk — ISBN: 9789087538750
Surviving Outsourcing is a widely popular selection of practical hints and tips on how to solve real problems and make the most out of Outsourcing. Pr…
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E-book — 1e druk — ISBN: 9789087536497
This title is the sister book to the global best-seller Metrics for Service Management. Taking the basics steps described there, this new title descri…
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E-book — 1e druk — ISBN: 9789087538972
VHP Brochure 2012 / 2013. Part advertisement for VHP titles (50 pages). Part information / summary on 39 standards.
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E-book — 1e druk — ISBN: 9789087538668
Van Haren Publishing is the worlds leading publisher in best practice, methods and standards within IT Management, Project Management, Enterprise Arch…
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E-book — 1e druk — ISBN: 9789087536350
Managing IT like a business demands integrated and systematic business and IT insight the kind of integration and systematic insight that SAP has spe…
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E-book — 1e druk — ISBN: 9789087536183
The globalization and development of the network society meant that extensive IT outsourcing activity was inevitable. At first, the main reason was co…
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E-book — 1e druk — ISBN: 9789087535865
Capacity Management is described in most key ITSM frameworks: ITIL, ISO 20000 Microsoft Operations Framework (MOF) and the Application Service Library…
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