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E-book — 1e druk — ISBN: 9789087538507
The `EFQM Excellence Model was introduced at the beginning of 1992 as the framework for assessing organizations for the annual `European Excellence Aw…
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E-book — 1e druk — ISBN: 9789087539221
The purpose of this book is to provide guidance to the readers to gain a basic understanding of the PRINCE2® method and to pass the PRINCE2® Foundatio…
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E-book — 1e druk — ISBN: 9789087539108
Project management is a fast growing profession. The IPMA Competence Baseline (ICB) version 3, dating from 2007, gives a clear description of this pro…
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E-book — 1e druk — ISBN: 9789087536343
Information security issues impact all organizations, however measures used to implement effective measures are often viewed as a businesses barrier c…
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E-book — 1e druk — ISBN: 9789087539788
Note: This pocket book is available in several languages: English, German, Dutch. Since 2001 the Van Haren Publishing ITIL Pocket Guides have helpe…
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E-book — 1e druk — ISBN: 9789087539252
Note: This pocket book is available in several languages: English, German, Dutch. Since 2001 the Van Haren Publishing ITIL Pocket Guides have helpe…
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E-book — 1e druk — ISBN: 9789087539672
his is the official Open Group Pocket Guide for TOGAF Version 9.1 and is published in hard copy and electronic format by Van Haren Publishing on behal…
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E-book — 1e druk — ISBN: 9789087539511
This title supports the Sourcing Governance Foundation Qualification. SGF Qualification also qualifies an individual for COS-FP certification from IAO…
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E-book — 1e druk — ISBN: 9789087539122
This book helps people prepare for the ITIL® 2011 Edition Foundation qualification exam. It contains direct links to the full syllabus and specifies t…
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E-book — 1e druk — ISBN: 9789087536510
This practical guide is a great solution to address the key problem how to implement ITIL and ISO 20000 when initial training has been completed. It s…
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E-book — 1e druk — ISBN: 9789087536084
Summary of 2009 PRINCE 2 approach Sturdy, easy to carry booklet with Quick Reference Cards based on PRINCE2 2009 Edition Gives you the possibility t…
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E-book — 1e druk — ISBN: 9789087538941
This book helps people prepare for the ITIL® 2011 Edition Foundation qualification exam. It contains direct links to the full syllabus and specifies t…
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E-book — 1e druk — ISBN: 9789087538286
Supported EXIN BiSL Exams, this book describes a process framework for business information management, encompassing the best way to manage and execut…
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E-book — 1e druk — ISBN: 9789087539313
This Pocket Guide provides a concise explanation of the nature, content and aim of ISO 20000. It brings ISO 20000 within reach of a vast international…
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E-book — 1e druk — ISBN: 9789087538170
The issues, opportunities and challenges of aligning information technology more closely with an organization and effectively governing an organizatio…
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E-book — 1e druk — ISBN: 9789087539726
Almost 80% of CEOs say that their organization must get better at managing external relationships. According to The Economist, one of the major reason…
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E-book — 1e druk — ISBN: 9789087538736
This introduction, the sister publication to the ABC Card Deck is a new approach to dry and formal training and change programs. Making strong and sou…
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E-book — 1e druk — ISBN: 9789087538309
ISPL, the Information Services Procurement Library, provides a framework based on best practices for the acquisition and management of ongoing service…
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E-book — 1e druk — ISBN: 9789087538569
Effective management of business information is critically important for modern organizations. The Business Information Systems Library (BiSL) is a ge…
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E-book — 1e druk — ISBN: 9789087538224
This book is the official manual of ASL® 2, an evolutional improved version of ASL that was introduced in 2001. ASL, Application Services Library, is …
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Ingenaaid — 1e druk — ISBN: 9789087536923
The ArchiMate enterprise architecture modelling language has been developed to provide a uniform representation for architecture descriptions. It offe…
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Ingenaaid — 1e druk — ISBN: 9789087536572
The Open Group’s long awaited guidance on Cloud is now published! Cloud Computing is the major evolution today in computing. It describes how the inte…
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Ingenaaid — 1e druk — ISBN: 9789087536657
All businesses need information security to protect our systems from the risk of threats. This Open Information Security Management Maturity Model (O-…
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Ingenaaid — 1e druk — ISBN: 9789087536794
TOGAF is a framework - a detailed method and a set of supporting tools - for developing an enterprise architecture, developed by members of The Open G…
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Ingenaaid — 1e druk — ISBN: 9789087536480
This title is the sister book to the global best-seller Metrics for Service Management. Taking the basics steps described there, this new title descri…
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