Marc Stickdorn
- Auteur
Boeken van Marc Stickdorn
Marc Stickdorn
Marc Stinkdorn
Markus Edgar Hormess
Adam Lawrence
Jakob Scheider
Jakob Schneider
This is Service Design Doing Methods
Marc Stickdorn
Jakob Schneider
This is Service Design Thinking
How to design and market services to create outstanding customer experiences Service design thinking is the designing and marketing of services that improve the customer experience, and the interactions between the service providers and the customers.
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