I Hate Conflict!

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Paperback, blz. | Engels
McGraw-Hill Education | e druk, 2008
ISBN13: 9780071484893
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McGraw-Hill Education e druk, 2008 9780071484893
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Got a conflict? Confront with confidence!

Most people hate conflict. Whether it's a minor clash with a close friend, a falling out with a family member, or a big blowup with the boss, most of us would rather walk on eggshells for days, months, even years than deal with the issue head-on. But avoiding unresolved conflict can drain your energy, wreak havoc on your emotions, and destroy your health. That's why relationship expert Lee Raffel created this researched-based program to help you handle your personal and professional conflicts with courage, confidence, and sensitivity. Her simple seven-step plan will show you how to:Stop avoiding issuesStart addressing problemsTalk out feelings and issues calmlyListen compassionatelyDefuse explosive situationsDeepen your relationships

By using conflicts as an opportunity for positive growth and change, you'll be able to improve your relationships, lower your stress levels, and ease your mind. I Hate Conflict! includes practical advice on how to keep arguments from escalating, how to deal with someone who sabotages conversations, and how to adapt to each of the five most common conflict styles.

Specificaties

ISBN13:9780071484893
Taal:Engels
Bindwijze:paperback

Inhoudsopgave

<p>Table of ContentsIntroduction<br>Chapter 1 Conflict 101<br>Chapter 2 You Can Run, and You Can Hide… But You Can’t Escape Conflict!<br>Chapter 3 Hardwired Sources of Conflict<br>Chapter 4 The 5 Conflict Styles<br>Chapter 5 How the Different Conflict Styles Interact<br>Chapter 6 The 7 Essential Steps for Managing Conflict Constructively<br>Chapter 7 20 Core Truths to Help Your Conversations<br>Chapter 8 How to Prevent Conflicts from Escalating<br>Chapter 9 Confront with Confidence<br>Chapter 10 How to Handle Conflict Sabotage<br>Chapter 11 Achieve Peace of Mind<br>Epilogue<br>

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        I Hate Conflict!