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Proactive Purchasing in the Supply Chain: The Key to World-Class Procurement

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Gebonden, blz. | Engels
McGraw-Hill Education | e druk, 2012
ISBN13: 9780071770613
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McGraw-Hill Education e druk, 2012 9780071770613
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Transform purchasing operations from reactive to proactive supply management

Written for purchasing managers, Proactive Purchasing in the Supply Chain reveals how to use the latest and best procurement practices to help your organization maximize the effectiveness and efficiency of its supply chain. The ability of purchasing to dramatically increase return on investment, reduce costs, improve quality, and shorten time to market is highlighted throughout this practical guide.

Essential topics such as legal issues, green purchasing, negotiation, ethics, price-cost analysis, production-inventory control, purchasing risk management, sourcing, and demand-logistics management are addressed. Real-world case studies in each chapter demonstrate the strategies presented in the book. A detailed planning model for implementing these world-class procurement methods is also contained in this definitive resource.

The authors combine extensive industry, educational, research, and consulting experience to cover topics such as:The latest "best-in-class" purchasing methods, tools, procedures, and systemsPrice-cost analyses and how to fight price increasesHow to organize the purchasing department to achieve maximum value added in the supply chainGreen purchasingPurchasing risk management programs and proceduresHow to separate strategic from tactical buyingStep-by-step checklists for major purchasing functionsHow to overcome obstaclesForecasting methods for demand managementHow to transform the purchasing department from a cost center to a value-added operationSocial responsibility and ethical issuesPlanning steps and basic management skillsPreparation for relevant certification programs

Specificaties

ISBN13:9780071770613
Taal:Engels
Bindwijze:gebonden

Inhoudsopgave

Foreword <br/>Acknowledgments <br/>Introduction <br/>Chapter 1 Purchasing: The Foundation of the Supply Chain <br/>Supply Management and the Bottom Line <br/>Increased Sales <br/>Lower Total Cost of Ownership <br/>Supply Management and Return on Investment (ROI) <br/>The Progression to Strategic Supply Chain Management <br/>Supply Chains <br/>The Supply and Value Networks: The Next Phase of Supply Chain Management <br/>Implementing Strategic Supply Chain Management <br/>The Roles of a Supply Management Professional <br/>Summary <br/>Appendix: An Overview of the Mechanics of Supply Management <br/>Endnotes <br/>Suggested Reading <br/>Chapter 2 Organizational Issues <br/>Placement of Supply Management Within the Organization <br/>Other Factors Impacting Organizational Structure <br/>Classification of Responsibilities and Activities <br/>Operational vs. Strategic Responsibilities <br/>Organizational Authority <br/>e-Commerce <br/>Organizational Structures <br/>The Materials Management Organization <br/>The Supply Chain Management Structure <br/>Organizing with Cross-Functional Teams <br/>Budgeting and Staffing <br/>Summary <br/>Appendix A <br/>Benefits Resulting from Cross-Functional Teams <br/>Challenges and Problems with the Cross-Functional Approach <br/>Prerequisities to Successful Cross-Functional Teams <br/>Team Development and Training <br/>Appendix B: The Professional Organizations of Supply Chain Management <br/>Endnotes <br/>Suggested Reading <br/>Chapter 3 Supply Management: An Organization Spanning Activity <br/>Supply Management’s Relations with Other Departments <br/>Supply Management and Engineering <br/>Supply Management and Manufacturing and Operations <br/>Supply Management and Quality <br/>Supply Management and Marketing <br/>Supply Management and Finance <br/>Supply Management and Information Technology (IT) <br/>Supply Management and Logistics <br/>Supply Management and Accounts Payable <br/>Supply Management and Lawyers <br/>Supply Management in Non-Manufacturing Organizations <br/>Supply Management in Government <br/>Supply Management and the External Environment <br/>Business Relationships <br/>Monitoring the Supply Environment <br/>Completing the Supply Chain Linkage: Supplier Integration with the Customer <br/>Summary <br/>Endnotes <br/>Suggested Reading <br/>Chapter 4 A Portfolio of Relationships <br/>A Transformation in Relationships <br/>Transactional Relationships <br/>Collaborative and Alliance Relationships <br/>Collaborative Relationships <br/>Supply Alliances <br/>Which Relationship Is Appropriate? <br/>The Supplier’s Perspective <br/>Questions to Be Addressed Before Proceeding <br/>Developing and Managing Collaborative and Alliance Relationships <br/>Situations Wherein Alliances May Not Be Appropriate <br/>The Role of Power <br/>A Portfolio Approach <br/>New Skills and Attitudes Required <br/>e-Commerce and the "Right" Type of Relationship <br/>Relationships of the Future <br/>Summary <br/>Appendix <br/>Institutional Trust <br/>Supply Management in Action <br/>Endnotes <br/>Suggested Reading <br/>Chapter 5 New Product Development <br/>Overview <br/>The Design Process <br/>The Investigation or Concept Formation Phase <br/>The Development Phase <br/>Value Engineering vis-à-vis Value Analysis <br/>The Production Phase <br/>Engineering Change Management <br/>How to Expand Supply Management’s Contributions <br/>Design or Project Teams <br/>Materials Engineers <br/>Co-Location <br/>Supply Management Professionals Who Interface Successfully with Engineers <br/>Appendix <br/>Endnotes <br/>Suggested Reading <br/>Chapter 6 Purchasing Descriptions and Specifications <br/>Specifications and Standardization <br/>Purposes of Specifications <br/>Collaborative Development <br/>Categories of Specifications <br/>Simple Specifications <br/>Complex Specifications <br/>Combination of Methods <br/>Development of Specifications <br/>Organizational Approaches <br/>Supply Management Research <br/>Writing Specifications <br/>Common Problems <br/>Standardization <br/>History of Standardization <br/>Types and Sources of Standards <br/>Benefits of Standardization <br/>Simplification <br/>Developing a Standardization Program <br/>Standards Team <br/>Importance of Supply Management <br/>Materials Catalog <br/>Electronic Materials Catalog <br/>Summary <br/>Endnotes <br/>Suggested Reading <br/>Chapter 7 Managing for Quality <br/>Evolution of Quality Management <br/>Philosophies of the Gurus <br/>W. Edwards Deming <br/>Philip Crosby <br/>Masaaki Imai <br/>Genechi Taguchi <br/>Joseph Juran <br/>Management Approaches <br/>Total Quality Management <br/>Continuous Improvement <br/>Six Sigma <br/>DMAIC Cycle <br/>Quality Management System <br/>Tools and Methodologies <br/>Terminology and Usage <br/>Implications for Supply Management <br/>Common Tools <br/>Costs of Quality <br/>Loss to Society <br/>Process Capability Analysis <br/>Statistical Process Control <br/>Quality Movement Support <br/>Organizations <br/>Standards <br/>Awards <br/>Supply Management Issues <br/>Requirements Development <br/>Supplier Quality Analysis <br/>Inspection Dependence <br/>Defect Detection System <br/>Supplier Development <br/>Certification <br/>Summary <br/>Endnotes <br/>Suggested Reading <br/>Chapter 8 Purchasing Equipment <br/>The Nuances of Capital Equipment Procurement <br/>Nonrecurring Purchases <br/>Nature and Size of Expenditure <br/>Building the Foundation <br/>Identify the Need for a Procurement <br/>Project Management <br/>Selection of an Equipment Sourcing Team <br/>Build and Train the Team <br/>Identify Objectives and Estimate Costs <br/>Identifying Objectives <br/>Used Equipment <br/>Spares <br/>Estimating Acquisition Costs and the Total Cost of Ownership (TCO) <br/>Develop Specifications and Initiate Sourcing, Pricing, and TCO Analysis. <br/>Develop Specifications <br/>Sourcing <br/>Develop Updated Acquisition Cost and TCO Estimates <br/>Meet Budget and TCO Objectives? <br/>Top Management Approval <br/>Negotiation <br/>Leased Equipment <br/>Types of Leases <br/>Factors Favoring Leasing <br/>Factors Weighing Against Leasing <br/>To Lease or to Buy? <br/>Initiate Lease or Contract <br/>Post-Award Activities <br/>Summary <br/>Endnotes <br/>Suggested Reading <br/>Chapter 9 Purchasing Services <br/>Introduction <br/>Hidden Opportunities <br/>The Statement of Work <br/>Four Formats for Statements of Work <br/>Planning the Statement of Work <br/>Writing the Statement of Work <br/>Artificial Intelligence <br/>Tips on Writing an Effective Statement of Work <br/>Selecting Service Contractors <br/>Tips from a Professional <br/>The Ideal Services Supplier <br/>Pricing Service Contracts <br/>Professional Services <br/>Technical Services <br/>Operating Services <br/>Third Party Contracts <br/>So, Your Services Contract Is About to Expire <br/>Contract Administration <br/>Services Purchases and the Internet <br/>Construction Services <br/>Conventional Method <br/>Design and Build, Firm Agreed Price Method <br/>Design and Build, Cost-Reimbursable Method <br/>Building Team <br/>The Owner as a Contractor <br/>Construction Purchasing Entails Unique Problems <br/>Performance Contracting <br/>The Special Case of Contracting Consultants <br/>Qualifying the Consultants <br/>Summary <br/>Endnotes <br/>Suggested Reading <br/>Chapter 10 Production and Inventory Control <br/>Part I: The Fundamentals of Production Planning <br/>Modern Production Planning Systems <br/>Aggregate Planning and Master Scheduling <br/>Material Requirements Planning <br/>Capacity Requirements Planning <br/>Control of Production Activities <br/>Two Management Considerations <br/>Evolution of MRP and MRP II Systems <br/>Impact on Purchasing and Supply <br/>Just-in-Time Production Planning <br/>A JIT Illustration <br/>JIT’s Impact on Purchasing and Supply <br/>ERP Systems <br/>Radio Frequency Identification System (RFID) <br/>Summary <br/>Part II: The Functions of Inventories <br/>Definition of Inventories <br/>Inventory Analysis <br/>Inventory Catalog <br/>ABC Analysis—The 80–20 Concept <br/>Dependent and Independent Demand <br/>Costs Associated with Inventories <br/>Carrying Costs <br/>Acquisition Costs <br/>Economic Order Quantity (EOQ) Concept <br/>Other Uses of the EOQ Concept <br/>The Weaknesses of the EOQ Formula <br/>Types of Inventory Control Systems <br/>Cyclical or Fixed Order Interval System <br/>The Just-in-Time (JIT) Approach <br/>Material Requirements Planning (MRP) System <br/>Order Point or Fixed Order Quantity System <br/>Summary <br/>Appendix: The Fundamentals of Inbound Transportation <br/>Endnotes <br/>Suggested Reading <br/>Chapter 11 Demand Management and Logistics <br/>The Key to Supply Chain Management <br/>The SCM Triangle <br/>Evolution to Strategic SCM <br/>Strategic Demand Management <br/>The Bullwhip Effect <br/>Evolution of Strategic Demand <br/>Forecasting Demand <br/>Forecasting Fundamentals <br/>Planning with Time Fences <br/>Implications for Supply Management <br/>Strategic Logistics Management <br/>Logistics Defined <br/>The Role of Logistics in Supply Chain Management <br/>Eliminate the Warehouse, If Possible <br/>Summary <br/>Endnotes <br/>Suggested Reading <br/>Chapter 12 Outsourcing <br/>Outsourcing: A Growth Industry <br/>Strategic Issues <br/>Core Competencies <br/>Supplier Dominance <br/>The Creation of Strategic Vulnerabilities <br/>The Dangers of Vertical Integration <br/>Horizontal Integration <br/>New Product Development and Outsourcing <br/>Lean Manufacturing <br/>Tactical Decisions <br/>Factors Influencing Make-or-Buy Decisions <br/>Cost Considerations <br/>Control of Production or Quality <br/>Technology Risk and Maturity <br/>Unreliable Suppliers <br/>Suppliers’ Specialized Knowledge and Research <br/>Small-Volume Requirements <br/>Limited Facilities <br/>Work Force Stability <br/>Multiple-Source Policy <br/>Managerial Control Considerations <br/>Procurement and Inventory Considerations <br/>Netsourcing <br/>The Volatile Natu
re of the Make-or-Buy Decision <br/>Insourcing <br/>Dangers of Outsourcing <br/>Administration of Make-or-Buy Activities <br/>Chief Resource Officer <br/>Framework for Outsourcing <br/>Executive Level Involvement <br/>The Special Disadvantages of Outsourcing Business Processes <br/>Summary <br/>Endnotes <br/>Suggested Reading <br/>Chapter 13 Sourcing <br/>The Strategic Sourcing Plan <br/>Discovering Potential Suppliers <br/>Evaluating Potential Suppliers <br/>Selecting Suppliers <br/>Bidding vs. Negotiation <br/>Reverse Auctions <br/>Two-Step Bidding/Negotiation <br/>The Solicitation <br/>Weighted Factor Analysis <br/>Responsibility for Source Selection <br/>Developing Suppliers <br/>Managing Suppliers <br/>Additional Strategic Issues <br/>Early Supplier Involvement <br/>Supply Base Reduction <br/>Single vs. Multiple Sourcing <br/>Share of Supplier’s Capacity <br/>Local, National, and International Sourcing <br/>Manufacturer or Distributor <br/>“Green” Supply Management <br/>Minority- and Women-Owned Business Enterprises <br/>Ethical Considerations <br/>Reciprocity <br/>Consortium Purchasing and Group Buying <br/>Disaster Plans <br/>Summary <br/>Appendix <br/>Illustrative Plant Survey <br/>Financial Statement Analysis <br/>Planning a Facility Visit <br/>Endnotes <br/>Suggested Reading <br/>Chapter 14 Global Supply Management <br/>Global Management Perspective <br/>Future of Global Supply Management <br/>Stages to Global Supply Management <br/>Reasons for Global Sourcing <br/>Potential Problems <br/>Questions Before Going Global <br/>Supply Channels <br/>Global Trade Intermediaries <br/>International Procurement Offices <br/>Direct Suppliers <br/>Eliminating Intermediaries <br/>Identifying Direct Suppliers <br/>Qualifying Direct Suppliers <br/>Preparing for Direct Relations <br/>The Initial Meeting <br/>Currency and Payment Issues <br/>Exchange Rates <br/>Payments <br/>Letters of Credit <br/>Countertrade <br/>Countertrade’s Advantages <br/>Countertrade’s Disadvantages <br/>Supply Management’s Role <br/>Creative Countertrade <br/>Political and Economic Alliances <br/>European Union <br/>North American Free Trade Agreement <br/>MERCOSUR <br/>Association of Southeast Asian Nations <br/>Asia-Pacific Economic Cooperation <br/>Summary <br/>Appendix <br/>Currency Risk <br/>Hedging <br/>Endnotes <br/>Suggested Reading <br/>Chapter 15 Total Cost of Ownership <br/>Three Components of Total Cost <br/>Acquisition Costs <br/>Ownership Costs <br/>Post-Ownership Costs <br/>TCO, Net Present Value (NPV) Analysis, and Estimated Costs <br/>The Importance of Total Cost of Ownership in Supply Management <br/>Service Providers <br/>Retail <br/>Manufacturing <br/>Supply Chains/Supply Networks <br/>Summary <br/>Appendix: Supply Management in Action <br/>Endnotes <br/>Suggested Reading <br/>Chapter 16 Price and Cost Analysis <br/>Introduction <br/>General Economic Considerations <br/>Conditions of Competition <br/>Variable-Margin Pricing <br/>Product Differentiation <br/>Six Categories of Cost <br/>Regulation by Competition <br/>Price Analysis <br/>Competitive Price Proposals <br/>Regulated, Catalog, and Market Prices <br/>Internet/e-Commerce II <br/>Historical Prices <br/>Supply and Demand Factors <br/>Independent Cost Estimates <br/>Cost Analysis <br/>Cost Analysis Defined <br/>Capabilities of Management <br/>Efficiency of Labor <br/>Amount and Quality of Subcontracting <br/>Plant Capacity <br/>Sources of Cost Data <br/>Potential Suppliers <br/>Supply Partners <br/>Cost Models <br/>Direct Costs <br/>Direct Labor <br/>Direct Materials <br/>Tooling Costs <br/>Learning Curves <br/>Cumulative Curve and the Unit Curve <br/>Target Cost Estimation <br/>Indirect Costs <br/>Engineering Overhead <br/>Material Overhead <br/>Manufacturing Overhead <br/>General and Administrative <br/>Selling <br/>Recovering Indirect Costs <br/>Activity-Based Costing <br/>Target Costing <br/>Profit <br/>Resisting Arbitrary Price Increases <br/>Summary <br/>Appendix A: Application of Learning Curves <br/>Appendix B: Discounts <br/>Endnotes <br/>Suggested Reading <br/>Chapter 17 Methods of Compensation <br/>Introduction to Compensation Arrangements <br/>Observation <br/>Contract Cost Risk Appraisal <br/>Technical Risk <br/>Contract Schedule Risk <br/>General Types of Contract Compensation Arrangements <br/>Fixed Price Contracts <br/>Incentive Contracts <br/>Cost-Reimbursement Contracts <br/>Specific Types of Compensation Arrangements <br/>Firm Fixed Price Contracts <br/>Fixed Price with Economic Price Adjustment Contracts <br/>Fixed Price Redetermination Contracts <br/>Incentive Arrangements <br/>Fixed Price Incentive Fee <br/>Cost Plus Incentive Fee Arrangements <br/>Cost Plus Fixed Fee Arrangements <br/>Cost Plus Award Fee (CPAF) <br/>Cost without Fee <br/>Cost Sharing <br/>Time and Materials <br/>Letter Contracts and Letters of Intent <br/>Considerations When Selecting the Method of Compensation <br/>Summary <br/>Endnotes <br/>Suggested Reading <br/>Chapter 18 Negotiations <br/>Introduction <br/>Objectives of Negotiation <br/>Quality <br/>Fair and Reasonable Price <br/>On-Time Performance <br/>Control <br/>Cooperation <br/>Supplier Relationship Management <br/>When to Negotiate <br/>Supply Management’s Role in Negotiation <br/>The Supply Management Professional Acting Alone <br/>The Supply Management Professional as the Negotiating Team Leader <br/>The Negotiation Process <br/>Preparation <br/>Establishing Objectives <br/>Identify the Desired Type of Relationship <br/>Five Powerful Preparation Activities <br/>The BATNA <br/>The Agenda <br/>“Murder Boards” and Mock Negotiations <br/>Crib Sheets <br/>Draft Agreements <br/>Face-to-Face Discussions <br/>Fact Finding <br/>Recess <br/>Narrowing the Differences <br/>Hard Bargaining <br/>Techniques <br/>Universally Applicable Techniques <br/>Transactional Techniques <br/>Collaborative and Alliance Negotiating Techniques <br/>The Debriefing: An Incredible Learning Opportunity <br/>Documentation <br/>Online Negotiation <br/>Advantages to Online Negotiation <br/>An Example of a Successful Application of Negotiating Online <br/>Drawbacks to Online Negotiation <br/>Negotiating for Price <br/>Price Analysis Negotiation <br/>Cost Analysis Negotiation <br/>Characteristics of a Successful Negotiator <br/>Summary <br/>Endnotes <br/>Suggested Reading <br/>Chapter 19 Contract Formation and Legal Issues <br/>Litigation Prevention <br/>Dispute Resolution <br/>Negotiation <br/>Mediation <br/>Litigation <br/>Arbitration <br/>Courts <br/>Development of Commercial Law <br/>Electronic Contract Considerations: Cyber Law <br/>Attempts to Revise the UCC <br/>Basic Legal Considerations <br/>Status of an Agent <br/>The Purchase Contract <br/>Letters of Intent <br/>Special Legal Considerations <br/>Inspection Rights <br/>Rights of Rejection <br/>Title and Risk of Loss <br/>Warranties <br/>Evergreen Contracts <br/>Order Cancellation and Breach of Contract <br/>JIT Contracts <br/>Honest Mistakes <br/>Patent Infringement <br/>Restraint of Trade Laws <br/>International Considerations <br/>Contracts for the International Sale of Goods <br/>Foreign Corrupt Practices Act <br/>Summary <br/>Endnotes <br/>Suggested Reading <br/>Chapter 20 Contract and Relationship Management <br/>Need for Better Contract Management <br/>Preaward Conference: The Stage Has Been Set <br/>Monitoring and Controlling Project Progress <br/>Operations Progress Reports <br/>Gantt Charts <br/>CPM and PERT <br/>Closed-Loop MRP Systems <br/>Monitoring and Controlling Total Supplier Performance <br/>Supplier Performance Evaluation <br/>Motivation <br/>Punishment <br/>Rewards <br/>Assistance <br/>Transformational Training <br/>Quality Audits and Supply System Reviews <br/>Problem Solving <br/>Collaboration <br/>Managing the Relationship <br/>Summary <br/>Appendix A: Supplier Reporting Requirements for Unique Major Projects <br/>Appendix B: How Critical Path Scheduling Works <br/>Appendix C: Supplier Questionnaire <br/>Endnotes <br/>Suggested Reading <br/>Chapter 21 Ethics and Social Responsibility <br/>Ethics in the Supply Management Context <br/>Professional Supply Management Ethics <br/>Principles and Standards of Ethical Supply Management Conduct <br/>National and International Supply Management Conduct <br/>Important Areas Requiring Amplification <br/>Avoid Sharp Practices <br/>Competitive Bidding <br/>Negotiation <br/>Samples <br/>Treating Salespeople with Respect <br/>Substandard Materials and Services <br/>Gifts and Gratuities <br/>Management Responsibilities <br/>Written Standards <br/>Ethics Training and Education <br/>Departmental Environment <br/>Miscellaneous Factors <br/>Dealing with Gray Areas <br/>The Four Way Test <br/>Social Responsibilities <br/>Summary <br/>Endnotes <br/>Suggested Reading <br/>Chapter 22 Implementing World-Class Purchasing in the Supply Chain <br/>Designing an Effective Purchasing/Supply Management Department <br/>The Purchasing Planning Function <br/>Defining Planning <br/>Four Phases of Planning <br/>The Organizing Function <br/>The Five Basic Steps to Organizing <br/>Basic Concepts of Organizing <br/>Organizing for Supply Chain Management <br/>The Staffing Function <br/>The Directing Function <br/>Leadership <br/>Leadership and the Purchasing Profession <br/>The Controlling Function <br/>Evaluating the Purchasing/Supply Management Department <br/>The Annual Report <br/>Risk Management <br/>New Focus on Risk Management <br/>Appendix A: The Institute for Supply Management Awards for Excellence in Supply Management <br/>Appendix B: From Reactive to Proactive Procurement: A Case Study <br/>Appendix C: Raytheon Supply Base Optimization, April <br/>Appendix D: At Rolls-Royce North America, an Organizational Shift Is the Driving Force Behind an Innovative New Journey to Engage Its Supply Chain <br/>Endnotes <br/>Suggested Reading <br/>Epilogue The Future of Supply Management <br/>Index

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        Proactive Purchasing in the Supply Chain: The Key to World-Class Procurement