Medical Office Administration

Learn the skills you need to succeed in the modern medical office! Medical Office Administration: A Worktext, 5th Edition provides a clear, hands-on approach to help you master the role and responsibilities of the administrative medical assistant. With a focus on exceptional patient service, this easy-to-read text stresses comprehension, application, and critical thinking to ensure you are job-ready on Day 1. When used in conjunction with SimChart® for the Medical Office, Elsevier’s educational EHR (sold separately), you will gain realistic experience with day-to-day tasks as if you were in an actual office setting. This worktext helps you develop the knowledge and skills you need to think critically and respond confidently to the challenges you’ll encounter on the job.Approachable writing style uses a conversational tone for easy understandingProcedure checklists outline the steps required to complete a full range of administrative tasksPatient-centered focus highlights the importance of exceptional service as a key component of every Medical Assisting competencyThink About It feature encourages you to apply your knowledge to realistic work situations and develop critical thinkingChapter checkpoints promote comprehension with questions following sections of the textCompliance tips provide focused guidance on how to follow HIPAA mandatesLearning resources on the Evolve website provide extra practice, including chapter quizzes, a sample certification exam, and interactive formsNEW content expands discussion of patient confidentiality, healthcare data security, appointment scheduling, procedure coding changes, job search strategies, and moreUNIQUE! Correlation with NEW SimChart® for the Medical Office (SCMO) exercises simulates all aspects of the administrative functions that make up the day-to-day practice of a medical office. (SCMO sold separately)NEW! Sample practice examination on the Evolve website provides effective preparation for certification