Managing Organizational Change (RLE: Organizations)

Name: Managing Organizational Change (RLE: Organizations)
Author: Fred Fallik

Human Factors and Automation

Specificaties

Gebonden, 174 blz. | Engels

Taylor & Francis | 1e druk, 2013

ISBN13: 9780415823265

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Juridisch :

Taylor & Francis 1e druk, 2013 9780415823265

Onderdeel van serie Routledge Library Editions: Organizations

€ 173,45

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Samenvatting

The United States Internal Revenue Service introduced a multi-million dollar program to automate its operations in the early 1980s. This book describes a multidisciplinary study of the experiences of several thousand users in this program, based primarily on questionnaires, observation and interviews. The case study gives valuable guidance to managers and their consultants involved in planning introduction of new office technology, as well as providing more academic insights into aspects of human behaviour under changing working conditions.