Hanbook of Usability Testing 2nd edition
How to plan, design, and conduct effective tests
Samenvatting
'Handbook of Usability Testing, Second Edition', is a nuts-and-bolts guide for beginners, loaded with tips and tricks for effectively testing products of all types. From software, GUIs, and technical documentation, to medical instruments and exercise bikes, no matter what type of product, readers will learn to design and administer reliable tests to ensure that people find it easy and desirable to use.
- Requires no engineering or human factors training
- A rigorous, step-by-step approach-with an eye to common gaffes and pitfalls--saves months of trial and error
- Liberally peppered with real-life examples and case histories taken from a wide range of industries
- Packed with extremely usable templates, models, tables, test plans, and other indispensable tools of the trade
The Second Edition will be fully updated-30% revised, with 100 new pages. Chapters will be reorganized to reflect more current industry practices, outdated terminology will be updated, and more varied examples provided. Many individual chapters will also be heavily revised to reflect current best practicies. The companion website will include additional case examples samples and templates beyond those already provided within the print product.
Specificaties
Inhoudsopgave
Foreword.
Preface to the Second Edition.
Part 1: Usability Testing: An Overview.
1. What Makes Something Usable?
2. What Is Usability Testing?
3. When Should You Test?
4. Skills for Test Moderators.
Part 2: The Process for Conducting a Test.
5. Develop the Test Plan.
6. Set Up a Testing Environment.
7. Find and Select Participants.
8. Prepare Test Materials.
9. Conduct the Test Sessions.
10. Debrief the Participant and Observers.
11. Analyze Data and Observations.
12. Report Findings and Recommendations.
Part 3: Advanced Techniques.
13. Variations on the Basic Method.
14. Expanding from Usability Testing to Designing the User Experience.
Afterword.
Index.
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