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Stop Selling, Start Partnering

The New Thinking About Finding and Keeping Customers

Specificaties
Paperback, 294 blz. | Engels
John Wiley & Sons | e druk, 1996
ISBN13: 9780471147411
Rubricering
Juridisch :
John Wiley & Sons e druk, 1996 9780471147411
Verwachte levertijd ongeveer 16 werkdagen

Samenvatting

"There′s only one Larry Wilson . . . number one when it comes to the art of selling." ––Warren Bennis, University Professor and Distinguished Professor of Business Administration University of Southern California

"Stop Selling, Start Partnering will help you take a fresh look at your selling activities whether you are in the boardroom, face to face with customers, or anywhere in between."––Harvey Mackay, Author of Swim with the Sharks

"Regardless of your position within the company, your task in the second half of these unforgiving ′90s will be to help your company learn how to get, how to treat, and how to keep customers. Read Larry′s new book and you will be much better prepared to accomplish this mission."––Lou Pritchett, Former VP of Sales and Customer Development, Procter & Gamble

Stop Selling, Start Partnering outlines a fresh approach to finding and keeping customers through powerful, long–lasting partnerships. Drawing on his extensive experience with companies such as Kodak, US West, Saturn, and Baxter Healthcare, Larry Wilson shows managers, executives, and salespeople how to design and nurture "customer–keeping" organizations. Filled with smart advice and practical customer partnering guidelines, Stop Selling, Start Partnering redefines the new success factors for every organization that faces the daily challenge of finding and keeping customers.

Specificaties

ISBN13:9780471147411
Taal:Engels
Bindwijze:paperback
Aantal pagina's:294

Inhoudsopgave

PERMANENT WHITE WATER.
<br />
<br /> "We′re Not Going to Just Blow Away." The Death of a Sales Force.
<br />
<br /> The Customer Has the Gun!
<br />
<br /> IMAGINING THE FUTURE.
<br />
<br /> Letting Go of the Trapeze!
<br />
<br /> Married to the Customer.
<br />
<br /> The Customer–Keeping Company.
<br />
<br /> INCREDIBLE RESULTS, MORE EFFECTIVE PEOPLE––THE STRATEGIC ABILITIES OF THE FUTURE.
<br />
<br /> Playing to Win.
<br />
<br /> "I Have to Do It Myself, but I Can′t Do It Alone." Growing Partnerships.
<br />
<br /> Driving Business Results.
<br />
<br /> HOW TO CREATE A PARTNERSHIP.
<br />
<br /> Discovering Partners.
<br />
<br /> The Strategic Partnering Process.
<br />
<br /> Preparing for the Weather.
<br />
<br /> RESOURCE SECTION.
<br />
<br /> Tools to Play to Win.
<br />
<br /> Financial Tools.
<br />
<br /> References.
<br />
<br /> Index.

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        Stop Selling, Start Partnering