The Handbook of Dispute Resolution

Preface.
<p>1. Perspectives on Dispute Resolution: An Introduction (Michael L. Moffitt and Robert C. Bordone).</p>
<p>2. Roots and Inspirations: A Brief History of the Foundations of Dispute Resolution (Carrie Menkel–Meadow).</p>
<p>PART ONE: UNDERSTANDING DISPUTANTS.</p>
<p>3. I See a Pattern Here and the Pattern Is You : Personality and Dispute Resolution (Sheila Heen and John Richardson).</p>
<p>4. The Decision Perspective to Negotiation (Max H. Bazerman and Katie Shonk).</p>
<p>5. Enemies, Allies, and Emotions: The Power of Positive Emotions in Negotiation (Daniel L. Shapiro).</p>
<p>6. Relationship Dynamics in Disputes: Replacing Contention with Cooperation (Keith G. Allred).</p>
<p>7. Identity, Beliefs, Emotion, and Negotiation Success (Clark Freshman).</p>
<p>8. Cultural Pathways in Negotiation and Conflict Management (Anthony Wanis–St. John).</p>
<p>9. Negotiation Through a Gender Lens (Deborah M. Kolb and Linda L. Putnam).</p>
<p>10. Bone Chips to Dinosaurs: Perceptions, Stories, and Conflict (Douglas Stone and Sheila Heen).</p>
<p>PART TWO: UNDERSTANDING DISPUTES AND DISPUTE CONTEXTS.</p>
<p>11. Disputes as Opportunities to Create Value (Michael L. Moffitt).</p>
<p>12. Six Principles for Using Negotiating Agents to Maximum Advantage (Scott R. Peppet).</p>
<p>13. Finding Settlement with Numbers, Maps, and Trees (Marjorie Corman Aaron).</p>
<p>14. Option Generation: Be Careful What You Ask For . . . (Chris Guthrie).</p>
<p>15. Organizational Influences on Disputants (Corinne Bendersky).</p>
<p>16. A Taxonomy of Dispute Resolution Ethics (Jonathan R. Cohen).</p>
<p>17. The Role of Law in Settlement (Russell Korobkin).</p>
<p>PART THREE: UNDERSTANDING DISPUTE RESOLUTION PROCESSES.</p>
<p>18. Negotiation (Bruce Patton).</p>
<p>19. Mediation (Kimberlee K. Kovach).</p>
<p>20. Arbitration (Sarah Rudolph Cole and Kristen M. Blankley).</p>
<p>21. Litigation as a Dispute Resolution Alternative (Jeffrey R. Seul).</p>
<p>22. Consensus Building and ADR: Why They Are Not the Same Thing (Lawrence E. Susskind).</p>
<p>23. Bargaining in the Shadow of Management: Integrated Conflict Management Systems (Howard Gadlin).</p>
<p>24. Selecting an Appropriate Dispute Resolution Procedure: Detailed Analysis and Simplified Solution (Frank E. A. Sander and Lukasz Rozdeiczer).</p>
<p>PART FOUR: EMERGING ISSUES IN DISPUTE RESOLUTION.</p>
<p>25. What Could a Leader Learn from a Mediator? Dispute Resolution Strategies for Organizational Leadership (Hannah Riley Bowles).</p>
<p>26. Online Dispute Resolution (Ethan Katsh).</p>
<p>27. Public and Private International Dispute Resolution (Andrea Kupfer Schneider).</p>
<p>28. Victim Offender Mediation: Evidence–Based Practice Over Three Decades (Mark S. Umbreit, Robert B. Coates, and Betty Vos).</p>
<p>29. Youths, Education, and Dispute Resolution (Donna K. Crawford and Richard J. Bodine).</p>
<p>30. Institutionalization and Professionalization (Nancy A. Welsh).</p>
<p>31. The Next Thirty Years: Directions and Challenges in Dispute Resolution (Robert C. Bordone, Michael L. Moffitt, and Frank E. A. Sander).</p>
<p>About the Editors.</p>
<p>About the Contributors.</p>
<p>Name Index.</p>
<p>Subject Index.</p>