Serving Online Customers

Lessons for Libraries from the Business World

Specificaties
Gebonden, 232 blz. | EN
Rowman & Littlefield | e druk, 2014
ISBN13: 9780810893177
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Juridisch :
Rowman & Littlefield e druk, 2014 9780810893177
Verwachte levertijd ongeveer 16 werkdagen

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To compete in the digital age, libraries must provide outstanding customer service to their virtual users. Serving Online Customers: Lessons for Libraries from the Business World is a practical guide to help libraries adopt and adapt the best practices of e-business for their own online operations.

Specificaties

ISBN13:9780810893177
Taal:EN
Bindwijze:Gebonden
Aantal pagina's:232
Uitgever:Rowman & Littlefield

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        Serving Online Customers