Getting Innovation Right

<p>List of Figures and Tables ix</p>
<p>Introduction xi</p>
<p>1 Pursue and Leverage Inflection Points 1</p>
<p>Expert Input: Cindy Hallberlin of Good360.org on Getting Ahead of an Inflection Point 31</p>
<p>2 Build Innovation Capacity 37</p>
<p>Expert Input: Jeanne Tisinger of the Central Intelligence Agency on Building Capacity 44</p>
<p>Expert Input: Paul Pluschkell of Spigit on Idea Management 59</p>
<p>3 Collect Intelligence 65</p>
<p>Expert Input: Ken Garrison of Strategic and Competitive Intelligence Professionals on Competitive Intelligence 86</p>
<p>4 Shift Perspective 93</p>
<p>Expert Input: Roger Martin of the University of Toronto s Joseph L. Rotman School of Management on Thinking Differently 104</p>
<p>5 Exploit Disruption 109</p>
<p>Expert Input: William D. Eggers of Deloitte s Public Leadership Institute on Disruption and Government 124</p>
<p>6 Generate Value 147</p>
<p>Expert Input: Mark Katz of Arent Fox LLP on Generating Value 158</p>
<p>7 Drive Innovation Uptake 183</p>
<p>Expert Input: Mark Hurst of Creative Good on Getting Close to Customers 201</p>
<p>Appendix A: Sample Business Intelligence Contract 219</p>
<p>Appendix B: High–Level Outline of a Typical Business Plan 223</p>
<p>Appendix C: Simplified Business Plan Financial Model 225</p>
<p>Notes 227</p>
<p>Acknowledgments 233</p>
<p>About the Author 235</p>
<p>Index 237</p>