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ABC's of Relationship Selling through Service: 2025 Release ISE

Specificaties
Paperback, blz. | Engels
McGraw-Hill Education | 14e druk, 2025
ISBN13: 9781264927319
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McGraw-Hill Education 14e druk, 2025 9781264927319
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Samenvatting

As selling continues to grow as a profession, the importance of professional sales education continues to increase in its acceptance and expansion within academia. This Release of ABC’s is specifically focused on the core principles of professional selling providing a step-by-step selling process that is universal in nature. This release streamlines the structure and contents to focus on contemporary professional selling, with an emphasis on current practices, and sharpens the focus on the business-to-business realm along with business-to-consumer context. Apart from integrating a more contemporary, professional-selling-based approach, this Release aims to prepare the student for sales technology utilization. Boost engagement and hands-on learning of concepts and role-plays through the integrated technology of McGraw Hill's Connect. Connect features Video Capture powered by GoReact for presentation role-play practice, application-based activities for critical thinking development, and adaptive learning reinforcing core concepts among several others!

Specificaties

ISBN13:9781264927319
Taal:Engels
Bindwijze:paperback
Druk:14

Inhoudsopgave

Part 1: Selling as a Profession<br/>1. The Life, Times and Career of the Professional Salesperson<br/>2. Ethics First…then Customer Relationships<br/><br/>Part 2: Preparation for Relationship Selling<br/>3. The Psychology of Selling: Why People Buy<br/>4. Communication for Relationship Building: It’s Not All Talk<br/>5. Sales Knowledge: Customers, Products, Technologies<br/><br/>Part 3: The Relationship Selling Process<br/>6. Prospecting-The Lifeblood of Selling<br/>7. Planning the Sales Call is a Must!<br/>8. Carefully Select Which Sales Presentation Method to Use<br/>9. Begin Your Presentation Strategically<br/>10. Elements of a Great Sales Presentation and Discussion<br/>11. Welcome Your Prospect’s Objections<br/>12. Closing Begins the Relationship<br/>13. Service and Follow-Up for Customer Retention<br/><br/>Part 4 Achieving and Managing Success<br/>14. Time, Territory and Self-Management: Keys to Success<br/>

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€ 86,43
Levertijd ongeveer 11 werkdagen
Gratis verzonden

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        ABC's of Relationship Selling through Service: 2025 Release ISE