Sharing Knowledge

Name: Sharing Knowledge
Author: F. Dupuy

The Why and How of Organizational Change

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Paperback, blz. | Engels

Palgrave Macmillan UK | e druk, 2004

ISBN13: 9781349519118

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Palgrave Macmillan UK e druk, 2004 9781349519118

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Steering change is a major issue for managers today. But how do we develop the ability to control it, and not just become a spectator to it? Following on from the success of his previous books, The Customer's Victory and The Chemistry of Change , François Dupuy further develops his theories about the relationship between sharing knowledge and managing change. With a strong pedagogical format, new case studies and a helpful glossary, this is an invaluable guide both for managers having to deal with change implementation and for students and researchers of change management.

Specificaties

ISBN13:9781349519118

Taal:Engels

Bindwijze:paperback

Uitgever:Palgrave Macmillan UK

Inhoudsopgave

Introduction PART 1: THE CUSTOMER'S VICTORY - A CHALLENGE FOR ORGANIZATIONS An Uncertain World The Customer's Victory What is a Bureaucracy? A Requiem for Bureaucracy Change Yes, but Change What? PART 2: THE CHANGE PROCESS Review of Pure Reasoning The Process: From Symptom to Problem The Process: From Problem to Priorities The Process: From Priorities to Levers Implementation: The Moment of Change Implementation: Playing on Trust The Particular Case of Public Organizations Conclusion

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Sharing Knowledge

The Why and How of Organizational Change

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