Microsoft Dynamics CRM 2011 New Features

Get up-to-speed with the new features of Microsoft Dynamics CRM 2011 with this Dynamics CRM book and eBook

-Master the new features of Microsoft Dynamics 2011
-Use client-side programming to perform data validation, automation, and process enhancement
-Learn powerful event driven server-side programming methods: Plug-Ins and Processes (Formerly Workflows)
-Extend Microsoft Dynamics CRM 2011 in the Cloud

In Detail
Microsoft Dynamics CRM 2011 offers exciting new features that enable you to build and maintain a robust customer relationship management system in your organisation.
This book is your one stop resource to get to grips with all the new features of Dynamics CRM 2011. To make learning fun and engaging, we will build an Airline Compensation Management (ACM) system using Dynamics CRM 2011.
The book starts by setting up the development environment for Microsoft Dynamics CRM 2011. We will then build a structural architecture for the ACM system and configure it in Dynamics CRM 2011. While doing this, we will learn about the new customization features offered by Dynamics CRM 2011.
We will then move on to Data Importing and will cover the Import Data Wizard tool, as well as the Import file/data web service which provides additional capabilities that are not available in the Import Data Wizard.
We will use client-side programming to perform data validation, automation, and process enhancement and learn powerful event driven server-side programming methods: Plug-Ins and Processes (Formerly Workflows).
The book then steers you towards SharePoint integration, Charts and Dashboards, Customizing the Ribbon and Sitemap, and extending Dynamics CRM 2011 in the cloud.
Finally we will package the ACM solution and learn how to deploy it.
What you will learn from this book

-Set up a development environment for Dynamics CRM 2011
-Import your important data from various sources using the Import Data Wizard
-Use web resources to store files virtually
-Visualize your data using filters, charts, and dashboards
-Customize the default Microsoft Dynamics ribbon
-Improve document management in your CRM system by integrating it with SharePoint 2010

Approach
This book is packed with practical steps and screenshots to make learning fun and addictive. You will learn to build a complete Airline Compensation Management system using Dynamics CRM 2011.
Who this book is written for
If you want a focused book that gets you up-to-speed with the new features of Microsft Dynamics CRM 2011 then this is the perfect book for you.
Jian Wang
Jim Wang is specialized in enterprise solution at CSC Microsoft Practice, in UK; He focuses on consulting, solutioning, and developing on the Microsoft Dynamics CRM, SharePoint, and Office365/Cloud platforms.
Jim has been awarded the Microsoft Most Valuable Professional (MVP) on Dynamics CRM for 4 years, with full lifecycle knowledge of the product. He has great interest in mobile technologies, ALM (Application Lifecycle Management), and Agile methodologies, with extensive and focused experience in Microsoft technologies. Jim was also recognized as a British Computer Society Chartered IT Professional (CITP) in 2009.
Jim is a co-founder of the official Microsoft Dynamics CRM Chinese community, which aims to help partners and customers to develop and use Dynamics CRM in the Greater China Region.
His blog, http://jianwang.blogspot.com, is one of the most visited blogs about Microsoft Dynamics CRM.